About Yucatan Concierge

Phone: +52 552 559 8547

Website: yucatanconcierge.com

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7 Exciting Tours And Activities In Yucatan, Mexico

“Discover the Heart of Yucatan”

Private tours · Custom itineraries · Hotels · Transfers · Experiences

Flexible and Hassle Free

We’re here to take the stress out of your vacation planning process. At Yucatan Concierge, you are in control of creating your perfect getaway. We tailor your trip to your interests. Our goal is to make sure you have a fun, relaxing vacation.

We Give You More

We are different here at Yucatan Concierge because we include things like entrance fees in our price. You don’t have to worry about any surprise fees. A professional, licensed chauffeur drives you to and from your destinations in a safe, luxury vehicle. All you have to do is get here, and we take care of the rest!

We Aim to Amaze

We are passionate about showing visitors our hometown. We pride ourselves on our fabulous service, beautiful lodging, and knowledgeable guides. You will be amazed at the scenic landscapes, kind people, and awe-inspiring Maya archeological sites.

100% private experiences

Enjoy every tour exclusively with your own group, with no shared transportation, fixed schedules or unnecessary stops.

Tailor-made itineraries

Each journey is designed around your interests, travel style, available time and preferred pace.

Expert certified guides

Discover Yucatán with knowledgeable local guides who bring its history, culture and traditions to life.

Hotels, Transfers and Experiences

We coordinate every detail of your trip, including accommodations, airport transfers, tours and special activities.

Local Assistance Throughout Your Journey

Our local team supports you before and during your trip, helping ensure a smooth and worry-free experience.

Private Transportation

Travel comfortably in a private, air-conditioned vehicle with professional drivers and personalized service.

Why Choose Us?

Discover the unparalleled charm, culture, and beauty of Mérida and the Yucatán Peninsula with our exclusive luxury private tours. We offer personalized, all-inclusive experiences tailored to your preferences, ensuring your journey is as unique as you are. Explore ancient Mayan ruins, stroll through vibrant colonial streets, and immerse yourself in the region's rich heritage—all in the comfort and privacy of our luxury vehicles. Our expert local guides will take you off the beaten path, revealing hidden gems and sharing captivating stories that bring Yucatán’s history to life.

Recommended By

Passionate Explorers of Yucatan

Who We Are

At Yucatan Concierge, we are dedicated to sharing the rich culture, breathtaking landscapes, and warm hospitality of Yucatan with travelers from around the world. Founded by Daniella Barrera, Milo Barrera, and Mundo Lizarraga, our company is built on the spirit of adventure and the desire to connect visitors with the authentic heart of our region. We offer tailored tours that immerse you in the vibrant traditions, stunning architecture, and natural wonders of Yucatan. Whether you're exploring ancient Maya sites or savoring exquisite local cuisine, we ensure a memorable and enriching experience. Join us and discover why Yucatan is a destination like no other. Learn more about us

Tours

Yucatan, Mexico

Location

Yucatan is a land of enchantment, where history and nature converge to create a truly unique destination. From the awe-inspiring Maya ruins of Chichen Itza to the vibrant streets of Merida, there's something for everyone. Explore the stunning cenotes, indulge in the region's exquisite cuisine, and immerse yourself in the warm hospitality of the locals. Yucatan is not just a place to visit; it's a place to experience and cherish.

Although Mexico sometimes gets bad press, Yucatan is actually the safest of all of Mexico’s states. People in Yucatan are kind and helpful.

Is México a safe country?

To make a reservation, you must pay in full via Paypal. Please check the cancellation policy for each tour.

How do I make a reservation?

Yucatan is a place where you can travel all year around. Although the weather is better between November and February, that is also a high season and the sites will be more crowded and the prices higher.

When is the best season to travel to Yucatan?

The food of Yucatan is completely different from that of other regions of the country. The ingredients traditionally used continue to be used today, following the same form of preparation inherited from the Mayas. The influences of cultural and commercial exchanges with old Europe as well as with New Orleans and Cuba are also reflected in the regional foods.

Which food options are available?

When you arrive in Mexico, you will be given a tourist visa for 15, 30, 60 or 90 days.

What is required to enter and leave Mexico?

We suggest you wear light, comfortable clothing, comfortable walking or hiking shoes, sunglasses, a hat, and sunblock. Bring your bathing suit for a refreshing swim at the end of the day – we highly recommend it.

What should I take?

Send an email to reservations@yucatanconcierge.com with your name and reservation confirmation code, describing the change that you require. It is important that you send the email from the email address where you made the reservation.

How do I change my reservation?

Yucatan Concierge is distinguished as a company with a responsible philosophy. For this reason, we do not request printed vouchers; you can present the voucher from your mobile device.

Should I bring a printed copy of the service voucher?

You can take photos and videos; however, in the archaeological zones, there is a fee for taking your video camera, paid directly at the site.

Can I take photos and videos during the tour?

Many of the zones are not apt for baby carriages or wheelchairs, as they do not have paved roads.

Is the tour accessible for a baby carriage or wheelchair?

Water is provided in the vehicles during the tours. All foods are provided by local restaurants.

Are food and/or drinks served during the tours?

Bathrooms are available at the tourist stops and restaurants.

Are bathrooms available during the tours?

Other languages are available for the tour but are subject to an additional charge and to availability. Please request this at bookings@yucatanconcierge.com

Are the tours offered in any language other than English?

We provide personalized tours for groups. Request your tour at bookings@yucatanconcierge.com with all the information on your travel preferences.

Can I reserve a private tour for a group?

Tours are private for the number of participants in your reservation. Maximum number per tour is specified in the reservation process.

How many people can form a tour?

No, tour pickups are at the lobby of the hotel selected at the time you make the reservation. If you wish to hire an airport-hotel and/or hotel-airport transfers, send us an email at bookings@yucatanconcierge.com

Are airport transfers included?

Yes, to make a hotel reservation end us an email at bookings@yucatanconcierge.com

Can I reserve the hotel stay with you?

A tailor made private tour is run exclusively for you, your family or friends with no strangers. We can customize an itinerary in line with your specific wishes, including: 1. Choose the tour length appropriate for your schedule and budget. 2. Plan the tour with hotels and sightseeing spots that you are especially interested in. 3. Experienced guides and skillful drivers in each city offer services exclusively for you. 4. Luxurious and comfortable car, van or minibus for your private party only. 5. Travel at your own pace that flexibly fits your travel style.

What is a tailor made private tour?

How do I request a tailor made tour?

Frequently asked questions

Most frequent questions and answers

Stay Updated with Our Latest Offers

Embark on a Journey of Discovery

About

At Yucatan Concierge, our mission is to transform your travel experience into an unforgettable journey through the heart of Yucatan. We are dedicated to providing personalized, immersive experiences that connect you with the rich culture, history, and natural beauty of our region. Our commitment to 'slow travel' ensures that you savor every moment, from exploring awe-inspiring Maya archaeological sites to indulging in the exquisite local cuisine. We aim to amaze you with our exceptional service, luxurious accommodations, and expert guides, all while fostering a deep appreciation for the kindness and warmth of the Yucatecan people. Let us take the stress out of your vacation planning, so you can focus on creating lasting memories.

Mission

Yucatan Concierge was born from the entrepreneurial spirit and shared passion of Daniella Barrera, Milo Barrera, and Mundo Lizarraga. Their journey began with a vision to be more than just tourists, but travelers who immerse themselves in the culture, traditions, and people of Yucatan. With years of experience in tourism, they founded Yucatan Concierge to share the architectural marvels, natural reserves, and exquisite cuisine of this enchanting region. Their story is one of dedication to providing travelers with unique, personalized experiences that go beyond the ordinary. By choosing Yucatan Concierge, you embark on a journey that places you in direct contact with the essence of Yucatan, guided by experts who are passionate about revealing the hidden gems of their homeland.

Story

Meet Our Team

Flexible and Hassle Free

We Give You More

We Aim to Amaze

100% private experiences

Enjoy every tour exclusively with your own group, with no shared transportation, fixed schedules or unnecessary stops.

Tailor-made itineraries

Each journey is designed around your interests, travel style, available time and preferred pace.

Expert certified guides

Discover Yucatán with knowledgeable local guides who bring its history, culture and traditions to life.

Hotels, Transfers and Experiences

We coordinate every detail of your trip, including accommodations, airport transfers, tours and special activities.

Local Assistance Throughout Your Journey

Our local team supports you before and during your trip, helping ensure a smooth and worry-free experience.

Private Transportation

Travel comfortably in a private, air-conditioned vehicle with professional drivers and personalized service.

Why Choose Us?

Explore the Heart of Yucatan Yucatan Peninsula

Location

The Yucatan Peninsula, a land of vibrant culture and stunning landscapes, is the backdrop for your unforgettable journey with Yucatan Concierge. From the bustling markets of Merida to the tranquil cenotes and ancient Maya ruins, every corner of this region offers a new adventure. Our expert guides will lead you through the best-known routes and hidden gems, ensuring you experience the true essence of Yucatan. Whether you're exploring lush natural reserves, savoring local delicacies, or relaxing in luxurious haciendas, Yucatan Concierge provides the perfect blend of adventure and relaxation. Discover the magic of Yucatan, where history, nature, and culture intertwine to create a travel experience like no other.

Although Mexico sometimes gets bad press, Yucatan is actually the safest of all of Mexico’s states. People in Yucatan are kind and helpful.

Is México a safe country?

To make a reservation, you must pay in full via Paypal. Please check the cancellation policy for each tour.

How do I make a reservation?

When is the best season to travel to Yucatan?

Which food options are available?

When you arrive in Mexico, you will be given a tourist visa for 15, 30, 60 or 90 days.

What is required to enter and leave Mexico?

What should I take?

How do I change my reservation?

Yucatan Concierge is distinguished as a company with a responsible philosophy. For this reason, we do not request printed vouchers; you can present the voucher from your mobile device.

Should I bring a printed copy of the service voucher?

You can take photos and videos; however, in the archaeological zones, there is a fee for taking your video camera, paid directly at the site.

Can I take photos and videos during the tour?

Many of the zones are not apt for baby carriages or wheelchairs, as they do not have paved roads.

Is the tour accessible for a baby carriage or wheelchair?

Water is provided in the vehicles during the tours. All foods are provided by local restaurants.

Are food and/or drinks served during the tours?

Bathrooms are available at the tourist stops and restaurants.

Are bathrooms available during the tours?

Other languages are available for the tour but are subject to an additional charge and to availability. Please request this at bookings@yucatanconcierge.com

Are the tours offered in any language other than English?

We provide personalized tours for groups. Request your tour at bookings@yucatanconcierge.com with all the information on your travel preferences.

Can I reserve a private tour for a group?

Tours are private for the number of participants in your reservation. Maximum number per tour is specified in the reservation process.

How many people can form a tour?

Are airport transfers included?

Yes, to make a hotel reservation end us an email at bookings@yucatanconcierge.com

Can I reserve the hotel stay with you?

What is a tailor made private tour?

How do I request a tailor made tour?

Frequently asked questions

Most frequent questions and answers

Embark on a Journey of Discovery

Accommodations

Accommodations BOUTIQUE HOTELS IN MÉRIDA Merida is the capital of Yucatan, a modern and cosmopolitan city with museums, art galleries, restaurants, shops, and boutiques. It is also one of the most important cities to experience the Mayan heritage. It has the second largest historic center of Mexico, only after Mexico City. Merida is the best place to stay for exploring more of the Yucatan region through visits to nearby villages, Mayan ruins, haciendas, beaches, and cenotes. ROSAS & XOCOLATE BOUTIQUE HOTEL Rosas & Xocolate is a boutique hotel with a romantic atmosphere and distinctive features making this space into a destination in itself The entire hotel is a conceptual work that revolves around the origin of the name, Roses and Xocolate, as the connection to the history of the town. Cocoa has been the center of tradition for the pre-hispanic people of Mexico, more specifically the Maya civilization which was located in the same region as the hotel. This charming hotel is the perfect place to call “home” during your stay in the Yucatan. Complete with an exquisite restaurant and spa facilities you can enjoy the serenity while still being close to all Merida has to offer. Location: “The best address in Merida” The hotel is located on Paseo de Montejo – only 6 streets away from the Historical Center. Guests can step outside and experience the beauty of the city. The hotel offers many activities in the city, including touring the city on a bicycle. Rooms: The Hotel has seventeen rooms – each with their own charm. All have individual outdoor open-air bathtubs.The woodwork in solid cedar and cotton fabrics offer guests the comfort they deserve. L’Occitane Amenities Breakfast: Not Included. Services: Outdoor swimming pool. Restaurant, Spa & Fitness center. CASA LECANDA BOUTIQUE HOTEL Casa Lecanda is designed for the distinguished traveler who seeks, not only the privacy and intimacy of a boutique property, but also an authentic and unique experience. Our mission is to provide our guest’s unparalleled service and personalized experiences. Along with all the modern comforts of a contemporary hotel, Casa Lecanda has an exclusive and tranquil atmosphere filled with lush beauty. The house has been designed to retain the original sense of a home with particular attention paid to detail, architecture, landscaping, and comfort. The ample patios and gardens within the house provide the ideal environment to relax and enjoy the peaceful city of Mérida. We welcome all travelers that wish to experience not only from the historical places they visit, but also from their accommodation. Location: Close to the Paseo de Montejo & downtown historic center. There is a variety of restaurants nearby. Rooms: The hotel offers 7 distinct rooms uniquely decorated with custom crafted furniture, original clay tile floors, beautifully restored doors and windows. Breakfast: Continental Breakfast included. Services: Welcome Cocktail, Parking, Internet & Wi-Fi Access (Guest computer available for those traveling without laptop). Outdoor swimming pool. BOUTIQUE BY THE MUSEO Just a few steps from the main historic avenue Paseo de Montejo, the hotel Boutique by The Museum is perfectly located to explore the city with easy access to the city center. We invite you to stay in this homely hotel that offers a blend of elegance, comfort and unparalleled luxury. Location: Located next to the Anthropology Museum and just one block from Paseo de Montejo Rooms: With a total of 15 rooms that can be grouped into 1, 2 or 3 bedrooms, our hotel is unique in having a format flexibility in accommodating rooms, this hotel is unlike any other boutique hotel in Merida. Children allowed Breakfast: Included. Continental breakfast served on the terrace or in the dining room and includes coffee of your choice (Americano, latte, cappuccino), and croissants from a French bakery and selection of fruits and juices Services: Complimentary Wifi. Outdoor swimming pool. Spa & Cooking classes (extra cost) MANSION MERIDA HOTEL Mansion Merida on the Park Hotel has a special historical story to tell; the opulence of the XIX century has been newly recreated with luxury comforts. The mansion has been restored, respecting the original style of the French architecture that greatly influenced the city during that period. Today, the Hotel has only 14 beautiful suites. Originally, this magnificent residence belonged to the industrious Yucatan family, G. Canton; today, after 5 years of painstaking restoration the Hotel is ready receive guests. Upon entering the Mansion one will feel like you are traveling back in time to experience the splendor that the city of Merida once enjoyed due to one crop: Sisal European furniture, decorative accessories, and even crystal chandeliers. Book a stay at Mansion Merida to understand the architectural glory that was Merida during the belle epoch period. Location: Is the quiet convenience of being a few minutes walk away from the main square, yet close enough to the most famous Street, Paseo de Montejo. This makes the location perfect for travelers who want to visit the Cathedral and the theatre “Peon Contreras”. 59th Street no. 498 by 58 and 60 Yucatan Center. Rooms: The hotel offers 5 types of suites located on the ground or upper floor, they have a King Size bed, direct access to the central courtyard, each of our rooms has its own style. Beautifully decorated walls in beige and pink tones with European style furniture and an imposing French chandelier. Completely private and silent. Bathrooms with shower or bath tub, toiletries Bvlgary, Golem & Molton Brown. Breakfast: Continental Breakfast included. Services: Welcome cocktail (without Alcohol) Valet parking service Parking included Nightly courtesies from the first night 20% discount in our restaurant Outdoor pool Gym Spa HACIENDA MISNE As the century old oaken door closes, the world remains behind and you will be transported into an oasis of peace and relaxation. Pebbled paths with lush flowers and sturdy trees welcome you. You have arrived at Hacienda Misné, a hacienda in Merida, located just 15 minutes away from downtown and from Merida’s international airport. Hacienda Misné is a beautiful 18th century building with colonial and French architectural influences. It has a beautifully restored main house and the property is still surrounded by the walls that used to protect the Hacienda and its tropical lush gardens. As you walk through the halls of the hotel, you will see the history and traditions of Yucatan throughout the style of the hotel. Enjoy afternoons in the beautiful gardens and the Yucatan breeze. Location: Located in the White City of Merida, just 15 minutes from historic downtown and from Merida’s international airport. Rooms: 42 spacious rooms and 8 majestic suites, all of them with garden views, have been restored to transport guests back to the romanticism and grandeur of Yucatan colonial time. Breakfast: Not included. Services: Complimentary internet in the rooms. 2 Outdoor swimming pool. Spa with extra cost. KO´OK CASA DE LAS PALOMAS BOUTIQUE Exclusive Adults Only boutique hotel in Merida. The rustic touches, classic elegance and natural materials of the 9 rooms of this hotel, with a unique and exclusive decoration, make them a perfect accommodation option for relaxing and resting. With a privileged location, is a hotel with free Wi-Fi, healthy breakfasts, personalized attention and outdoor swimming pool with deck chairs. Location: Located in downtown Mérida in walking distance to the historic center and the main touristic attractions: San Ildefonso´s Cathedral, Governor´s Place, City Hall, Olimpo Cultural Center, etc Rooms: The hotel offers 9 elegant and modern rooms with a unique decoration, beauty and complete equipment Breakfast: Not included Services: Complimentary Wifi. Outdoor swimming pool. Laundry with extra cost HOTEL CASA LUCIA The Hotel Casa Lucía is a great place to rest with the elegance of Old México transporting our guest to another time. Situated in a prime location at the historic center of Merida in the heart of the Barrio de Santa Lucía, the Hotel Casa Lucía is surrounded by antique and historic buildings and some of the favorite’s touristic attractions of Mérida. This boutique hotel offers the luxury you are looking for with fully personalized customer service. It has a lovely garden full of flowers and fountains with Talavera tiles that provide that colonial and relaxed experience you are looking for, plus a beautiful pool to cool down peacefully and a restaurant with fabulous options for your dining pleasure. Location: Located in the best area of the historical center, opposite the Santa Lucia Park, home of our famous Yucatecan Serenade. Surrounded by churches, restaurants, museums, the hotel is just one block from City Tour, a block away from the Peon Contreras Teather and three blocks away from the main square, the cathedral and the government’s palace. Rooms: 17 beautiful rooms with great garden, pool or street views. Amenities such as: Minibar, safe box in room, TV Satelital, DVD player, Hair dryer, Iron & ironing table, work desk/table. Breakfast: Included. Services: Welcome Cocktail, Complimentary Wifi. Outdoor swimming pool. Services with extra cost: massage, laundry, dry cleaning, room service and baby sitter. HACIENDA XCANATUN Welcome to Hacienda Xcanatún XVIII Century “henequen” (sisal) hacienda transformed into an exclusive small luxury hotel with 18 individually decorated suites. Location: White City of Merida, just 30 minutes from historic downtown and from Merida’s international airport. Rooms: 18 individually decorated suites. There are no TV’s in the suites – this is a place to switch off. A place to read, recharge, relax; to sleep, rest, and dream. Breakfast: Not included. Services: Outdoor swimming pool. Restaurant & Spa. COQUI COQUI RESIDENCES Coqui Coqui Perfumeria stands firm as one of the founding pillars of the Coqui Coqui Lifestyle Group. Each Coqui Coqui Residence and Spa has its own personalized fragrance. The Coqui Coqui Perfumeria Yucatan Collection boasts thirteen fragrances to date. Produced as individual scents and available as other products, from bath oils to room scents and beeswax candles. Coqui Coqui Perfumeria’s scents are transportive, encouraging the wearer to escape to a simpler, more relaxed way of life, wherever their imagination might take them… POPHOLCHAC COBA Coqui Coqui Coba Papholchac is one of the most fascinating and beautiful hideaways. The music of tropical animals and the balmy breeze that carries natural scents of the wild tropical flora provides a welcoming anthem for true sensory experiences and spiritual happenings. Embrace the wildness of this place, and escape to an atmosphere filled with natural beauty and rustic luxury for a transformative sensory experience. As with all of our residences, each place embraces the Coqui Coqui lifestyle through its unique representation of scents, tastes, aromas, and elements of design. You can experience this in every Coqui Coqui residence through our boutiques, spas, cafés, home decor, and travel essentials collection. Location: Deep within the verdant jungle of the Yucatan Peninsula, you’ll discover the small village of Coba on the banks of a tranquil lagoon in Quintana Roo, Mexico. This exciting and enigmatic, heritage location is home to the Coqui Coqui Cobá Papholchac Residence & Spa, which lies at the heart of one of the most important archaeological sites associated with ancient Mayan civilization. The Residence: Inspired by the nearby Mayan ruins, Coqui Coqui Coba arises out of the jungle like a forgotten mirage, displaying some of the most unique architecture in the region while also perfectly blending into the seemingly preserved natural surroundings. Linked with an enchanting wooden bridge that hangs delicately above, the unique design of Coqui Coqui Coba is comprised of two symmetrical limestone towers that feature outdoor dipping pools, lounge areas, and two suites. The two King Palapa Suites are located at the very top, each with their own private terraces, thatched-style roofs and polished concrete floors with the most breathtaking views of the nearby ruins. Located directly below are the two Laguna Suites that overlook the green freshwater lagoon. Our Jungle Villa is a luxury two-floor suite that features a King Sized bed, spa-style outdoor shower, double concrete bathtubs, two single beds downstairs, and a private terrace area for enjoying the pool, relaxing and dining. Breakfast: Included. Services: Outdoor swimming pool, Restaurant & Spa.

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Send us a message

Have questions or need assistance planning your perfect getaway? Reach out to Yucatan Concierge! Our dedicated team is here to help you explore the wonders of Yucatan with ease. Fill out the form below, and we'll respond within 24 hours, Monday to Friday. Experience the beauty, culture, and hospitality of Yucatan with us. Contact us today and let your adventure begin!

Although Mexico sometimes gets bad press, Yucatan is actually the safest of all of Mexico’s states. People in Yucatan are kind and helpful.

Is México a safe country?

To make a reservation, you must pay in full via Paypal. Please check the cancellation policy for each tour.

How do I make a reservation?

When is the best season to travel to Yucatan?

Which food options are available?

When you arrive in Mexico, you will be given a tourist visa for 15, 30, 60 or 90 days.

What is required to enter and leave Mexico?

What should I take?

How do I change my reservation?

Yucatan Concierge is distinguished as a company with a responsible philosophy. For this reason, we do not request printed vouchers; you can present the voucher from your mobile device.

Should I bring a printed copy of the service voucher?

You can take photos and videos; however, in the archaeological zones, there is a fee for taking your video camera, paid directly at the site.

Can I take photos and videos during the tour?

Many of the zones are not apt for baby carriages or wheelchairs, as they do not have paved roads.

Is the tour accessible for a baby carriage or wheelchair?

Water is provided in the vehicles during the tours. All foods are provided by local restaurants.

Are food and/or drinks served during the tours?

Bathrooms are available at the tourist stops and restaurants.

Are bathrooms available during the tours?

Other languages are available for the tour but are subject to an additional charge and to availability. Please request this at bookings@yucatanconcierge.com

Are the tours offered in any language other than English?

We provide personalized tours for groups. Request your tour at bookings@yucatanconcierge.com with all the information on your travel preferences.

Can I reserve a private tour for a group?

Tours are private for the number of participants in your reservation. Maximum number per tour is specified in the reservation process.

How many people can form a tour?

Are airport transfers included?

Yes, to make a hotel reservation end us an email at bookings@yucatanconcierge.com

Can I reserve the hotel stay with you?

What is a tailor made private tour?

How do I request a tailor made tour?

Frequently asked questions

Most frequent questions and answers

Embark on a Journey of Discovery

Privacy Policy

Privacy Policy Google AdWordsRemarketing Our company Yucatan Concierge uses the Google AdWords/Google Analytics remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Yucatan Concierge website (THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER! The cookie is used to say “This person visited this page, so show them ads relating to that page.”). Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page , and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. Privacy Policy We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority. Yucatan Concierge does not share customer information (including e-mail addresses) outside the company unless it is necessary to provide you with products or services available from us. We may also disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of Yucatan Concierge or as required or permitted by law. Even within the Yucatan Concierge company, we restrict access to your information to those individuals who need it to provide you with products or services available from us. Any third-party companies we use to provide you with products or services are required to keep your information secure and confidential. If you have any other questions or concerns regarding how Yucatan Concierge manages, accesses or uses your personal information, please e-mail us at info@yucatanconcierge.com Aviso de Privacidad Yucatan Concierge S.A. de C.V. da cumplimiento con la Ley Federal de Protección de Datos Personales en Posesión de los Particulares mediante el presente Aviso de Privacidad. Para efectos del artículo 16 de la mencionada ley, se manifiesta lo siguiente: 1. Las finalidades del tratamiento de datos: Yucatan Concierge declara que únicamente recaba de los usuarios los datos necesarios para la correcta prestación de los servicios y productos contratados, con fines promocionales y de contratación; con fines financieros y crediticios; dar cumplimiento a obligaciones contraídas con nuestros clientes; evaluar la calidad del servicio; realizar estudios sobre hábitos de consumo y preferencias, siendo conservados solamente durante el tiempo necesario. Al proporcionar la dirección de correo electrónico y demás datos personales, los Usuarios dan su permiso a Yucatan Concierge para que dicha información pueda ser tratada con la finalidad de proporcionarle el Servicio. No obstante, los Usuarios podrán en cualquier momento manifestar por escrito o correo electrónico su deseo de no recibir dicha clase de información o de que sus datos no sean facilitados a otras empresas. 1. Las opciones y medios que el responsable ofrezca a los titulares para limitar el uso o divulgación de los datos: Cualquier c podrá ejercer los derechos de acceso, rectificación, oposición y cancelación al tratamiento de sus datos personales, en los términos y condiciones previstos en la citada Ley Federal de Protección de Datos Personales. A dicho efecto, Yucatan Concierge designa como Responsable de Protección de Datos Personales a Yucatan Concierge SA DE CV, con dirección física Paseo de Montejo, Calle 56A No. 488 Centro, Mérida, Yucatán, México CP 97000 y correo electrónico info@yucatanconcierge.com 1. Los medios para ejercer los derechos de acceso, rectificación, cancelación u oposición (derechos ARCO) Usted tiene derecho de acceder a los datos personales que poseemos, a los detalles de tratamiento de los mismos, a la rectificación en el caso de ser estos inexactos o incompletos, a cancelarlos cuando sea su consideración que no son necesarios para alguna de las finalidades contenidas en el presente Aviso de Privacidad, que son utilizados para finalidades no consentidas y finalmente a oponerse al tratamiento de dichos datos para fines específicos y que deberá de manera clara expresar. Los Derechos antes descritos se ejercen a través de la presentación de la solicitud respectiva que por escrito debe presentar en el domicilio físico Paseo de Montejo, Calle 56A No. 488 Centro, Mérida, Yucatán, México CP 97000. El plazo para atender su solicitud será en un máximo de 10 días hábiles contados a partir de la fecha de recepción de su solicitud de acceso, rectificación, cancelación u oposición. En cuanto a los datos financieros como lo son su número de tarjeta de crédito, fecha de expiración de la misma, código de seguridad y dirección de correspondencia de la misma de conformidad con los artículos 8°, 10° y 37° de la Ley no son considerados datos que requieran de su consentimiento expreso para ser utilizados. 1. Las transferencias de datos que se efectúen Sus datos personales pueden ser transferidos y tratados dentro y fuera de los Estados Unidos Mexicanos, por personas distintas a Yucatan Concierge. En ese sentido, su información puede ser compartida con Instituciones Financieras, bancarias y crediticias para fines informativos, promocionales, publicitarios y mercantiles. Sus datos personales no serán transmitidos a terceros sin su consentimiento, de conformidad con el artículo 37 de la Ley, incluidas las demás excepciones previstas en dicho ordenamiento legal. Nos queda reservado el derecho de efectuar, en cualquier tiempo, modificaciones o actualizaciones al presente aviso de privacidad. Modificaciones al presente aviso de privacidad: Las modificaciones que se efectúen se pondrán a disposición del público a través de algunos o todos los siguientes medios: anuncios visibles en nuestros establecimientos, vía nuestra página de internet, vía correo electrónico a la dirección más reciente que tengamos de usted, por medio de publicaciones en periódicos de circulación nacional, revistas, carteles, grabaciones sonoras o personalmente por medio de nuestros encargados al momento de acudir a cualquiera de nuestras instalaciones.

Terms and Conditions

Terms and Conditions 1. Liability 1.1. Yucatan Concierge and its agents act only as agents of passengers in all matters relating to hotel accommodation, transport of tour by aircraft, boat or any other means, and shall not be liable for injury, schedule change or delay, loss or damage arising from any cause and in any manner whatsoever. 1.2. Yucatan Concierge liability to passengers carried in its own vehicles is governed by the laws of Mexico, and all claims are subject to the jurisdiction of the court of Mexico in which the cause of action arises. 1.3. Yucatan Concierge reserves the right to employ subcontractors to carry out any or all parts of the services agreed to be supplied, and in any event of the exercise of such right, the terms of clause (1.2) relating to Yucatan Concierge liability shall apply. 1.4. While every care is taken, Yucatan Concierge cannot be held responsible for the loss of or damage to baggage or other personal belongings. 2. Payment Full payment must be made for confirmation of tours via our web site. 3. Cancellations At Yucatan Concierge, we are so committed to providing you with an extraordinary experience that we guarantee the quality of our service. We value the relationship we have with each guest and want it to be mutually rewarding and last a lifetime. Cancellations of tour bookings must be made in writing to the mail reservations@yucatanconcierge.com, and are subject to the following charges: 3.1. In the event of cancellation prior to 16 days in advance of the tour, your payment is refundable in full, less a handling fee of 10% of tour cost. 3.2. In the event of cancellation prior to 15 days to 4 days in advance of the tour, your payment is refundable in full, less a handling fee of 25% of tour cost. 3.4. If cancellations made within 3 days prior to departure, no refund will be made. However, it is possible for reschedule the tour if the request is made 10 days in advance. We do not offer cash refunds. There is no refund for arriving late or leaving an adventure early. Payments are non-refundable but can be rescheduled to another date within one year. Exceptions to our policy cannot be made for any reason, including weather or personal emergencies. Yucatan Concierge strongly recommends purchasing Travel Protection Insurance through your travel agent to cover any cancellations, delays, medical bills, loss/damage or theft of property, etc. If Yucatan Concierge must cancel a service, all payments received to date will be refunded, which constitutes full settlement. You may reschedule, with no penalty, to go on another Yucatan Concierge tour within one calendar year from the date of payment. Yucatan Concierge is not responsible for expenses incurred in preparation for any canceled trips, such as airline tickets, or for costs incurred due to travel delays, flight cancellation or illness. 4. Refund If a deposit has been made and refund is to follow, administrative fees like bank transfer charges will be the expenses of the client. 5. Travel Insurance We strongly recommend purchasing full travel insurance to cover you for any cancellations, delays, medical bills, medical evacuation, loss/damage or theft of property, etc. If you choose not to get travel insurance Yucatan Concierge will not be liable or responsible for any costs, problems or events that happen before, during or after your stay with Yucatan Concierge. Some Travel Insurance is included on certain Credit Cards so it is worth checking to see if you are already covered by your Credit Card.

Tours & Activities

Celestun Flamingo Tour

Experience the breathtaking beauty of the Ria Celestun Biosphere Reserve on our Celestun Flamingo Tour. Witness the vibrant pink flamingos in their natural habitat, along with a diverse array of bird species. This tour offers a unique opportunity to explore the serene landscapes and rich biodiversity of the Yucatan Peninsula.

Sales Pitch

Embark on a journey to the stunning Ria Celestun Biosphere Reserve and immerse yourself in the natural beauty of the Yucatan Peninsula. Our Celestun Flamingo Tour offers a unique opportunity to witness the vibrant pink flamingos and explore the diverse ecosystems of the region. Book now for an unforgettable experience!

Highlights

Observe Pink Flamingos
Explore the Mangroves
Relax on Quiet Beaches

Itinerary

1. Ria Celestun Biosphere Reserve

Visit the reserve to observe the pink flamingos and other bird species.

2. Mangrove Exploration

Learn about the various types of mangroves in the reserve.

3. Fishing Port

Experience the local Yucatecan cuisine and enjoy the quiet beach.

Included

Private luxury vehicle with a professional driver.
Professional Guide

Not Included

Lunch, beverages, and tips.

FAQs

What should I bring?

Comfortable shoes, sunscreen, and a hat.

Is the tour suitable for children?

Yes, the tour is family-friendly.

Can I book the tour in a different language?

Yes, other languages are available upon request with an extra charge.

Merida Private Tours

Discover the rich history and vibrant culture of Merida with our exclusive private tours. Spend eight hours exploring the colonial city, visiting iconic landmarks such as Plaza Grande, Casa de Montejo, and the Catedral de San Idelfonso. Our knowledgeable guides will provide you with an immersive experience, sharing fascinating stories and insights about the city's past and present.

Sales Pitch

Embark on a journey through time with our Merida Private Tours. Experience the charm of this colonial city with a personalized itinerary that caters to your interests. Our expert guides will ensure you have an unforgettable day, filled with history, culture, and stunning architecture. Book your private tour today and discover the hidden gems of Merida!

Highlights

Explore Historic Landmarks
Personalized Tour Experience
Expert Local Guides

Itinerary

1. Plaza Grande

Visit the heart of Merida and explore its vibrant atmosphere.

2. Casa de Montejo

Discover the history of this historic house and its significance.

3. Catedral de San Idelfonso

Marvel at the architecture of one of the oldest cathedrals in the Americas.

Included

Professional Guide
Private luxury vehicle with a professional driver.

Not Included

Lunch, beverages, and tips.

FAQs

What should I bring?

Comfortable shoes and sunscreen.

Is transportation included?

Yes, private transportation is included in the tour price.

Tailor-Made Tours

Explore the Yucatan Peninsula at your own pace with our exclusive Tailor-Made Tours. Designed for those who prefer a personalized travel experience, these tours allow you to visit the places you want, when you want, with the guidance of our expert concierge. Whether you're interested in the rich history of Maya ruins, the vibrant culture of local towns, or the stunning natural landscapes, our tailor-made tours offer a unique and luxurious way to discover the Yucatan.

Sales Pitch

Discover the Yucatan Peninsula like never before with our Tailor-Made Tours. Enjoy the freedom to explore at your own pace, with a personalized itinerary crafted just for you. Our luxury vehicles and expert guides ensure a comfortable and enriching experience, making your journey through the Yucatan truly unforgettable.

Highlights

Personalized Itinerary
Luxury Travel Experience
Expert Local Guides

Itinerary

1. Customizable Itinerary

Plan your tour with our experts to include the destinations and activities that interest you most.

Included

Private luxury vehicle with a professional driver.
Professional Guide
Service kit with bottled water

Not Included

Lunch, beverages, and tips.

FAQs

How do I book a tailor-made tour?

Are meals included?

Meals are not included unless specified in your itinerary.

Izamal Magic Town & Ake Tour

Discover the enchanting beauty of Yucatan with the Izamal Magic Town & Ake Tour. This tour offers a unique opportunity to explore the rich history and stunning landscapes of the region. Visit the charming town of Izamal, known for its vibrant yellow buildings and historical significance. Continue your journey to the archaeological site of Ake, where ancient ruins tell the story of the Maya civilization.

Sales Pitch

Embark on a journey through time with the Izamal Magic Town & Ake Tour. This tour is perfect for history enthusiasts and those looking to experience the cultural richness of Yucatan. Book now to secure your spot and create unforgettable memories.

Highlights

Explore the vibrant yellow city of Izamal
Discover the ancient ruins of Ake
Experience the rich history and culture of Yucatan

Itinerary

1. Visit Izamal

Explore the vibrant yellow city of Izamal, known for its historical significance and beautiful architecture.

2. Explore Ake

Discover the ancient ruins of Ake and learn about the fascinating history of the Maya civilization.

Included

Private luxury vehicle with a professional driver.
Professional Guide

Not Included

Lunch, beverages, and tips.

FAQs

What should I bring?

Comfortable shoes and sunscreen.

Valladolid & Chichen Itza Private Tour

Embark on a journey through time with our Valladolid & Chichen Itza Private Tour. Experience the rich history and culture of the Yucatan Peninsula as you walk in the footsteps of ancient civilizations. This exclusive tour offers a unique opportunity to explore the iconic Pyramid of Kukulcán, one of the seven wonders of the modern world, and the charming colonial town of Valladolid.

Sales Pitch

Join us for an unforgettable day exploring the wonders of Chichen Itza and the charming town of Valladolid. Our private tour ensures a personalized experience, allowing you to delve deep into the history and culture of the Yucatan Peninsula. Book now and create memories that will last a lifetime!

Highlights

Explore the Pyramid of Kukulcán
Discover the colonial charm of Valladolid
Private and personalized tour experience

Itinerary

1. Visit Chichen Itza

Explore the ancient Mayan city and marvel at the Pyramid of Kukulcán.

2. Tour Valladolid

Stroll through the picturesque streets of this colonial town.

Included

Private luxury vehicle with a professional driver.
Professional Guide
Entrance fee to Chichen Itza

Not Included

Lunch, beverages, and tips.

FAQs

What should I wear?

Wear comfortable clothing and walking shoes.

Is transportation included?

Yes, transportation from Merida is included.

Tour Uxmal & Kabah

Embark on a journey through time with the Tour Uxmal & Kabah. This tour offers a unique opportunity to explore the ancient Maya cities of Uxmal and Kabah, renowned for their stunning architecture and historical significance. Walk through the city of Uxmal, a UNESCO World Heritage site, and marvel at the Pyramid of the Magician and the Governor's Palace. Continue to Kabah, known for its impressive Codz Poop, a palace adorned with hundreds of stone masks.

Sales Pitch

Join us on the Tour Uxmal & Kabah to delve into the heart of the Maya civilization. This tour is perfect for history enthusiasts and those looking to experience the grandeur of ancient architecture. Book now to secure your spot on this unforgettable journey through time!

Highlights

Explore Uxmal's Majestic Ruins
Discover the Intricate Stonework of Kabah
Immerse in the Rich History of the Maya Civilization

Itinerary

1. Visit Uxmal

A walk through the city of Uxmal, exploring the Pyramid of the Magician and the Governor's Palace.

2. Explore Kabah

Discover the Codz Poop, a palace with intricate stone masks.

Included

Private luxury vehicle with a professional driver.
Professional Guide
Entrance fee to Uxmal & Kabah

Not Included

Lunch, beverages, and tips.

What do people say about Yucatan Concierge?

We booked yucatan Conceirge for a few days in Merida. Everything was easy and enjoyable. Daniella was responsive in coordinating and helping us arrange everything. And we really enjoyed our time in the hands of David Bacab ( guide ) and Martin Morales ( driver ). Everything was smooth sailing. The day trip we made were well planned. The information and content that David shared was interesting. And Martin was so helpful and fun. Made for an awesome holiday in Merida. Can’t recommend the team enough. 👍👍

Author: rajesh m | Date: 10/8/2025 | Source: tripadvisor | Rating: 5 stars

Excellent destination, rich food, can visit cenotes, museums and beach. Highly recommended except the company with whom we rent a car. It is the cheapest but as they always do they made us a mandatory insurance charge, even when we had them covered by the credit card. The car in terrible condition (brakes and roll). Be careful because cheap costs dear. NÜ CARS Lousy.

Author: Ana R | Date: 10/28/2024 | Source: tripadvisor | Rating: 4 stars

We returned for dinner at the La Boheme restaurant in the Trs Yucatan Riviera Maya, with the pleasant surprise of being served by the waiter CESAR, incredible dedication to making us feel comfortable.The food is exquisite as you already know...the chef is impeccable. We continue trying all the proposals...Special congratulations to the chef and Cesar.

Author: Leda D | Date: 6/6/2024 | Source: tripadvisor | Rating: 5 stars

I just returned from Merida. I found Yucatán Concierge online and planned my trip with Daniela. I never really feel safe planning online so I ask a lot of questions. Daniela patiently answered them and gave her own great suggestions which I ended up taking. We not only did this tour but also did a day at Celestun with beach, flamingos and boat ride through mangrove forest which was so great. They also did all our transfers. David our guide was knowledgeable and kind. Edgar our driver made us feel well taken care of. Daniela was always available for questions and reservations. It was an amazing trip and I highly recommend that you use them!!!

Author: jzakh | Date: 12/8/2023 | Source: tripadvisor | Rating: 5 stars

nous avons ete accueillis avec une enorme sourire et une tres grande amabilite et gentillesse Marielle est extraordinaire c'est un lieu a recommander mille fois tellement c est beau et tres propre avec beaucoup de conseils pour faire des visites MERCI Marielle n reviendra avec grand plaisir et nous allons vous recommander

Author: damapa64 | Date: 3/29/2023 | Source: tripadvisor | Rating: 5 stars

Tour Privado Izamal, Yucatán Saliendo desde Mérida vamos por ti a hotel, aeropuerto ADO o a dónde nos indiques. Incluye: ✓Visita al pueblo Mágico de Izamal ✓Transporte con medidas sanitarias. Escribemos para reservar tu fecha. 📞📱 999 573 7394

Author: BS Tours Mérida | Date: 2/12/2023 | Source: tripadvisor | Rating: 5 stars

We strongly recommend Daniella and her team for a trip to Yucatan. Daniella worked tirelessly, professionally and patiently with us to plan a two-person itinerary that was initially disrupted by Covid, so the itinerary took several iterations. Daniella designed an itinerary that comprehensively covered the historical, cultural, archeological and architectural items we were interested in, plus many more aspects specific to the time of year we visited, i.e., Day of the Dead. Her Merida lodging recommendation and her responsiveness were spot-on.We spent 7 days of day trips touring Yucatan in the company of the outstanding guide David Bacab and the excellent driver Antonio. Our experience was so positive that we are beginning to plan a return trip to the region in the relatively near future so we can explore more Mayan archeological sites.

Author: Robert S | Date: 11/6/2022 | Source: tripadvisor | Rating: 5 stars

Al entrar la vegetacion esta muy bien cuidada, Y ya cerraron el acceso a subirte pero en mi opinion esta bien para preservar las piramides

Author: Gerardo V | Date: 6/30/2022 | Source: tripadvisor | Rating: 5 stars

Yucatan Concierge organizo nuestro viaje por una semana en Mérida y sus alrededores. Queremos felicitarlos y recomendarlos ampliamente. Nuestro chofer Roberto Castillo y nuestro guía Hugo Lizama de 10.

Author: Martha Jaime | Date: 3/16/2022 | Source: tripadvisor | Rating: 5 stars

Outstanding. As a photographer we needed a guide who knew the area and birds. David Boucup was the right one. Through the whole two hours on the boat he managed to find and allow close photos of the birds we wanted to see. He topped it with a great seafood restaurant and finding a room when our hotel booking disappeared. Julio was a great driver and participated in helping us find what we needed. Thanks to Yucatan Concierge for making it happen.

Author: Yvonne Norton L | Date: 2/28/2022 | Source: tripadvisor | Rating: 5 stars

I recently experienced an absolutely fantastic, week-long custom tour that was arranged by Daniella and her team at Yucatan Concierge. My wife and I were travelling with my senior citizen mother and our adult son, and we all had a fantastic time. I worked with Daniella over the course of several months to develop a great itinerary to view Mayan archaeological and cultural sites in Yucatan and Campeche states. We arranged for a full-time driver and an expert guide, both of whom were extremely professional and a pleasure to spend time with. Our driver Armando couldn't have offered any better service, and our guide David, has to be the best around, he is hands down a true expert. We never would have had the experience we did without these two, great guys. Daniella suggested many of our itinerary's destinations, and helped secure fantastic accommodations at top properties. She was also very helpful in arranging some of our most memorable meals, and suggested restaurants that we really enjoyed. I just can't say enough about how happy we were with our once-in-a-lifetime vacation. We never had to worry about anything, secure that we were in always in expert hands.

Author: John G | Date: 2/21/2022 | Source: tripadvisor | Rating: 5 stars

Daniella was a dream to work with! We created two custom trips, one to Uxmal and Hacienda Mucuyché, featuring one of more extraordinary Cenotes in the area. The other custom trip was to Ek Balem and another gorgeous Cenote recommended by Daniella -- Hubiku. I recommended a lunch place to Daniella and she was always open to accomodating us.Our guide for both tours, Fausto, was exactly what we were looking for: a seasoned professional, excellent English, tons of knowledge and a fun personality. Ask for him!Highly recommend Yucatan Concierge!!

Author: AndyNewYorkCity | Date: 2/14/2022 | Source: tripadvisor | Rating: 5 stars

Booked a private tour for Chichen Itza and a few other local sites… well we both love Archeology and Anthropology and got the BEST tour guide Fausto for the trip. So good that we had so much fun learning and finally seeing things we had read about, we actually spent the whole time just at Chichen Itza and we weren’t disappointed one bit. Even though only two of us we ended up picked up in a nice Mercedes van. The sort of long drive was very comfortable. Entry to the site was very easy. I do recommend asking to get there at opening ( it’s an easy ask) this allows you to beat the crowds and heat a little. Plus you can sleep on the drive. Other note: Yucatán Concierge’s coordinator was very responsive and easy to reach through emails. Highly highly recommend. It is a bit expensive, but you definitely get what you pay for.

Author: Glowsndadark | Date: 1/26/2022 | Source: tripadvisor | Rating: 5 stars

See my review for Chichen Itza specifically. But just wanted to reiterate that this was a great company to hire for tours in the Yucatán. Even though there was only two of us we ended up picked up in a nice Mercedes van. The sort of long drive was very comfortable. They managed to find us a place open early to stop for coffee. Entry to the site was very easy— our guide navigated the crazy crowds very quickly and we just stood off to the side — it was great. Our guide in general was amazing—Friendly and knowledgeable. Other note: Yucatán Concierge’s coordinator was very responsive and easy to reach through emails. Highly highly recommend. It is a bit expensive, but you definitely get what you pay for.

Author: Glowsndadark | Date: 1/26/2022 | Source: tripadvisor | Rating: 5 stars

We had a fantastic experience with yucatan concierge on a 5 night / 6 day trip around the yucatan. I can’t recommend them highly enough. Danielle was fabulous at making suggestions and helping us tailor make our trip and was always very prompt in responding to our questions and queries. Our guide David was simply wonderful. He was so knowledgeable about the Mayan sites, the Mayans more generally and yucatan history and culture. Our driver Rodolpho was also great! We had an amazing trip!

Author: Faye P | Date: 12/20/2021 | Source: tripadvisor | Rating: 5 stars

Concierge, Dani, and Roberto where awesome in every way. Their Knowledge and hospital can’t compare to similar services anywhere in the world. They thought of every detail imaginable. Apart from being warm and very friendly, they know they’re stuff well. I will come back with the family, for sure!!

Author: Rene P | Date: 10/13/2021 | Source: tripadvisor | Rating: 5 stars

Atención excelente, 10 de calificación! El viaje precioso, los lugares, la comida, el servicio impecable. Altamente recomendado!

Author: Risaglez | Date: 10/13/2021 | Source: tripadvisor | Rating: 5 stars

We booked a multi day tour and transfers with Yucatan Concierge and we are very happy with their services. They were always courteous and on time and our drivers Tony was awesome. Planning was also a breeze with great suggestions and very acomodating to our needs. Would definitely use again and recommend.

Author: FAA1996 | Date: 8/12/2021 | Source: tripadvisor | Rating: 5 stars

Fue una experiencia unica, en realidad es un servicio VIP en toda la extencion de la palabra. Todo lo hice via telefonica y la coordinacion con Daniela fue excelente. Las personas que viajaron quedaron simplemente enamoradas del servicio, seguro los volveria a contratar

Author: javierreza | Date: 7/15/2021 | Source: tripadvisor | Rating: 5 stars

We were a family of seventeen people with children and elderly people and had a lovely time visiting Mayapan and the Monasterios route, thanks to the detailed planning of Yucatan Concierge. They took care of the transportation with very comfortable sits, safe and an excellent driver and they made sure that we visited breathtaking places with easy access for our whole family. We also had a delicious lunch in a local restaurant and we visited two Monasterios. Spending time in each little town was worthy, observing local people, buying clothes from the region, and enjoying a delicious ice cream on the downtown. I highly recommend hiring Yucatan Concierge if you wish to visit Mexico, they are truly experienced giving you a fulfilling experience.

Author: Maythe M | Date: 7/2/2021 | Source: tripadvisor | Rating: 5 stars

Daniella is fantastic. She put together a great trip that hit the highlights of the Yucatan around Merida in the few days that I had -- Chichen Itza, Uxmal, and the protected wetlands at Celestun. Consistently excellent recommendations for hotels, restaurants, knowledgeable guide for the Maya ruins, and they were extremely helpful with the travel disruptions and changing plans caused by the coronavirus situation. Daniella is always accessible and every aspect of these tours can be personalized to your liking. This trip was too short, I would love to come back to Merida and I would certainly hire Yucatan Concierge again to help arrange the trip.

Author: George L | Date: 12/20/2020 | Source: tripadvisor | Rating: 5 stars

Una de las mejores experiencias para mejorar este año. Muchas gracias a nuestro guía David por su increíble atención y un enorme conocimiento sobre los flamencos. Una experiencia muy recomendable.

Author: Estrellita A | Date: 11/10/2020 | Source: tripadvisor | Rating: 5 stars

Excelente tour de Uxmal, Yaxcopoil y cenote San Ignacio. Excelente servicio por parte de todos en especial nuestro guía David.

Author: gsg82 | Date: 9/29/2020 | Source: tripadvisor | Rating: 5 stars

Daniella was a joy to work with to put tours together for our group of 5 couples. 3 couples did 3 tours including a city tour, Uxmal, Chocomuseum and Celestun Biosphere Tour. Two of the couples also did a day tour to Chichen-itsa and Ixmal while the remainder of the group did a cooking class. David, our guide was very knowledgeable and Roberto, our driver, was extraordinarifavally helpful as one of the members of our group had some challenges. Daniella also came to our aid with a visit to an Orthopedic Doctoer and facilities to help that person be more mobile for the last day of touring. Highly recommend and don't think you will be disappointed.

Author: KRieserMemorableJour | Date: 3/21/2020 | Source: tripadvisor | Rating: 4 stars

I found them through Tripadvisor and contacted them after reading the excellent reviews. I worked with Daniella, who was very professional, responsive, and after hearing my wish list, found an outstanding tour guide (David) who was friendly and very knowledgeable about Uxmal and Chichen Itza. Highly recommended!

Author: TCinSF | Date: 1/23/2020 | Source: tripadvisor | Rating: 5 stars

Pirámides, cenotes y playa!! En el mismo lugar. Conoce y visita nuestras pirámides, disfruta de los cenotes y comida deliciosa!

Author: Elian Casanueva | Date: 1/19/2020 | Source: tripadvisor | Rating: 5 stars

Can’t speak highly enough of this company—they were efficient, reliable, and personable. The guide, Hugo Lizama, was an incredible source of knowledge about the history and flora and fauna of the region. Would highly recommend this company, the guide and the itinerary.

Author: Richard K | Date: 10/19/2019 | Source: tripadvisor | Rating: 5 stars

Desde las 8:30 pasaron muy puntuales a recogernos al hotel y llegamos al Cenote Yodzkonot que está muy bien conservado con un restaurante limpio, regaderas, etc. y de ahí a Izamal que es una pequeña ciudad hermosa y limpia, con su atrio amarilo inmenso así como ruinas mayas en el mismo pueblo que recorres en calandrias tiradas por caballos, la gente súper amable . Fué un día insuperable.

Author: BETYVIAJERA | Date: 10/9/2019 | Source: tripadvisor | Rating: 5 stars

Nuestra experiencia con Yucatan Concierge fue muy grata. Un trato de primera, muy cómoda y limpia la van, chofer muy amable. Vale la pena contratarlos y pagar por lo que te ofrecen. Muy bonito recorrido del viaje, desde los cenotes hasta la visita a izamal y muy cumplidos con el horario. No tuvimos ningún contratiempo. Al contrario quedamos muy satisfechos y felices de regresar a contratarlos para otros recorridos :) GRACIAS YUCATAN CONCIERGE!!!!

Author: gabygattas | Date: 7/28/2019 | Source: tripadvisor | Rating: 5 stars

The service and assistance provided was really nice, from step one to the end, the guide was always friendly and professional. We took a tour to the archeological zone of Chichen Itza. If ever back in Yucatan i'll definitely take another tour with you, thanks!!

Author: robert o | Date: 7/25/2019 | Source: tripadvisor | Rating: 4 stars

Increíble expericiencia disfruté en compañia de mi grupo de amigos en mi Escapada privada en Izamal, gracias al excelente servicio de Yucatan Concierge, que nos ofrecieron el mejor tour y transporte para conocer y divertirnos como nunca. Totalmente satisfecha y recomendado al 100%.

Author: Monica F | Date: 7/25/2019 | Source: tripadvisor | Rating: 5 stars

Pasamos unos días extraordinarios con los servicios de YUCATAN CONCIERGE en la ciudad de Mérida y sus alrededores ; tres días que con la muy buena planeación visitamos , haciendas , cenotes , Izamal y Valladolid , zonas arqueológicas muy interesantes como Uxmal y Mayapan , el espectáculo de luz en Chichen Itzá y las playas y rías de Celestun ; buenas recomendaciones para comer y cenar

Author: Andrea Otamendi | Date: 7/24/2019 | Source: tripadvisor | Rating: 5 stars

Yucatán concierge 100% recomendable!! Nos ayudaron a planear nuestro tour, la asesoría y calidad humana para tratar a los clientes excelente!! Estuvimos muy emocionados de conocer lugares fabulosos! Fue un viaje inolvidable !! Mil Gracias Yucatán concierge :)

Author: Pam B | Date: 7/24/2019 | Source: tripadvisor | Rating: 5 stars

My family and I were going to Merida for a few days and wanted to experience some of the sights in a private tour. I contacted them telling them we had two young children, what we wanted to see and when. They came back with some great tailored suggestions. We chose a day trip to Chichen Itza & Valladolid with a cenote and another day at Celestun Biosphere. We had David as our guide and Freddy as our driver. David was EXCELLENT - very knowledgeable about the history and understanding when our youngest daughter became ill on the trip. They changed the tour slightly to compensate for her not being well and looked after us all so well. I can't explain how amazing it was to get back to the car after 2 hours walking in the blinding heat to cool face cloths and icy water to drink. Life saving! We were due to see Celestun the next day but apparently there was no flamingos there so they kindly let us know and asked if we wanted to do something else. David made a suggestion of a place he though we might see a flamingo and took us on this back road with his incredible telescope and we got to see some birds in the wild (side note - his specialty is bird watching so you MUST get him if you are interested in the local bird life). We ended up having a really great, spontaneous day - they were so flexible and accommodating even letting us have a few hours at our hotel in the heat of the day so our daughters could rest then coming back and taking us into Merida. I cannot recommend David and this tour company highly enough. It wasn't cheap but absolutely the best money we spent in Mexico and if we went back we would go to Merida just to experience more of their tours. They even gave us al little gifts at the end and our daughters were thrilled with their hats and domino set! Thank you Yucatan Concierge - you are the best!

Author: Ali McG | Date: 4/23/2019 | Source: tripadvisor | Rating: 5 stars

Seeing the sites with Yucatan Concierge was one of the highlights of our trip to Mexico. From customizing our excursion to the professionalism of our guide and driver, we had a wonderful experience. Based on our preferences, Dani put together an itinerary that was well-suited to the four of us. Chichen Itza was our first stop (a must see), but then we went to an out of the way cenote (not crowded, and lovely), to Izamal. Along the way we stopped for lunch and pastries, and got to see parts of the area that no large groups were touring. We can't say enough about our guide, David, and driver, Freddy. David was engaging, very well informed, and had a nice balance of relaying information while also allowing us time as a family to talk among ourselves and just take in the views. He has a wealth of knowledge about the history and culture of the area, and would introduce different topics depending on where we were at the time. We had many questions and he was able to answer them all and provide helpful context. Freddy was a considerate and conscientious driver. We toured in a clean, well appointed Mercedes van. I think Yucatan Concierge offers a great alternative for a group looking for flexibility and control of your day touring the area. Spending the amount of time we wanted at particular sites was important to us. It was a hassle free way to make our time a wonderful experience.

Author: HawaiiHike | Date: 3/31/2019 | Source: tripadvisor | Rating: 5 stars

I had the initial OMG moment as we walked down the grassy hill to this site. Then I had a few more as we walked the grounds. Incredible reconstruction of this ruin. And by all means, take a guide. There's so much history and such great stories that you want to hear it all. Try to get there early so you can enjoy the peaceful meditative space.

Author: MaryEllen C | Date: 2/1/2019 | Source: tripadvisor | Rating: 5 stars

We asked Yucatan Concierge to organize our entire 7-day private tour for our family of eight. We gave Daniella a list of things we wanted to do and she quickly organized our activities into a perfect itinerary. She also incorporated some really good suggestions for additions that we wouldn't have found on our own that were enjoyed by everyone in our group. Daniella was super easy to work with, very flexible and responsive to our needs and was always quick to communicate when we asked a question. Also, after an unforeseen change to our lodging had to be made not long before we arrived, Daniella quickly changed our itinerary to match the new location of where we were staying.Once on the ground in Mexico, everything went flawlessly. We had Adam driving our group for the entire week and Jorge was our guide throughout the entire week. It was nice having the same driver and guide for our time in Mexico and gave us a really good opportunity to get to know both. They were both very flexible and incredibly accommodating to anything we needed along the way. Jorge was not only a blast to be with, but was also very knowledgeable about each of the six Mayan sites we saw. He worked very hard to make the sites both informative, but also fun for our children of various ages. We would highly recommend Yucatan Concierge to anyone looking for a guided trip around the Yucatan. From initial contact with the office to goodbye at the airport, everything is taken care of for you and organized exactly as you would like.

Author: Will C | Date: 1/4/2019 | Source: tripadvisor | Rating: 5 stars

I am a wedding planner, and we hired Daniella from Yucatan Concierge to coordinate many transportation and tour experiences throughout the weekend. I cannot tell you how amazing she was! So responsive, and everything ran like clockwork. I knew from the moment I spoke with her that I was in good hands. Not only did she arrange for 3 days of tours throughout the Merida area for the guests, but she also handled all of the shuttle services to and from the wedding venue. I highly recommend Daniella and the Yucatan Concierge team!

Author: Sara B | Date: 1/2/2019 | Source: tripadvisor | Rating: 5 stars

My wife and I enjoyed a couple of hours in Izamal on a day tour. Loved the glow of the yellow buildings in the bright sunshine. The Chapel of the Third Order (St. Augustine of Padua) was the main attraction for us with its beautiful chapel, and the second-largest atrium in the catholic world.

Author: Ibrahim Pam | Date: 1/2/2019 | Source: tripadvisor | Rating: 4 stars

Daniella Barrera, the owner of Yucatan Concierge, helped us put together an exceptional 8 day tour of the Mayan archaeological sites in both the Yucatan and Campeche. She also helped us to select and make reservations for hotels and restaurants in Merida that exceeded our expectations. Our guide David was extremely knowledgeable and fun to travel with. Also our driver Freddy was very personable. On our way home from the Yucatan we stopped in Mexico City where visited the Museo Nacional. We had visited this museum previously, however this time the visit was far more rewarding based on the excellent tour we had in the Yucatan and Campeche.I highly recommend using Yucatan Concierge for a visit to this region of México.

Author: RonPat | Date: 12/31/2018 | Source: tripadvisor | Rating: 5 stars

There is only one word to describe the service : “Excellent”!!! Jorge (our guide ) and Miguel (our driver) made the experience unique.The guide, Jorge, had an amazing knowledge about the history and region. He recommend us what to do and we couldn’t be more pleased .First we had an early tour in Chichenitza that could not be better, Jorge gave us a detailed explanation of all the complex and we visited during 3 hrs the best part of it.Next was the visit to the cenote and the kids love it!!! And finally we went to this little “Magic town” who was all painted in yellow (Izamar) . In Izamar we had a very delicious typical food and Jorge and Miguel were beyond the expected to make this day enjoyable. Thank you !!’ We highly recommend Yucatan Concierge

Author: Ethel D | Date: 12/31/2018 | Source: tripadvisor | Rating: 5 stars

We did a 10 days private tour around Yucatan with Yucatan Concierge.Daniella built a great program for us, so we would visit all the highlights of the Peninsula as this was our first time there.She was very nice, always checking about our tour.Freddy, our driver and David, our guide, were awesome. We had so much fun with them! And they took us to a few less touristic places.Freddy is a great driver, extremely professional and a very nice person.David is also great, very knowledgeable and very pleasant.Thank you Yucatan Concierge!

Author: aliciaSuiza | Date: 12/22/2018 | Source: tripadvisor | Rating: 5 stars

LLegamos a Uxmal, y nuestra guía particular (Alicia) nos llevó por un viaje en el tiempo para empaparnos de la cultura maya; muy interesante y educativo. En la Hacienda, sentimos que entramos en el siglo XIX; los peones con sus ropa de manta y sombreros de paja, utilizando maquinaria original para explicarnos todo el proceso del henequén tal y como se hacía en 1850. La hacienda está restaurada como era originalmente. El guía local excelente, nos explicaba con mucho entusiasmo cada fase del proceso. Al final, puedes comprar artesanías hechas por las comunidades indígenas de alrededor, ayudando a la economía del lugar y preservando una tradición centenaria.

Author: Ivonne_Pérez | Date: 8/6/2018 | Source: tripadvisor | Rating: 5 stars

Having been in Merida for a month, we decided it was time for another full day trip. We booked our tour and were presently surprised when we discovered that we would be the only people on our tour. Our tour guide was Rosendo Pech and he was full of wonderful stories & historical information during the drive to Becal. He took us to a wonderful artisan’s shop where Rosendo perfectly translated the artist’s detailed account of how they make the hats. We toured Becal & then drove to the historic city of Campeche. We toured the fort, learned the history of the fort and then had am amazing lunch at a wonderful small hotel. Finally we toured the Campeche Centro and learned Campeche’s interesting history. REALLY it’s worth the trip!

Author: Rosemary H | Date: 6/15/2018 | Source: tripadvisor | Rating: 5 stars

We truly got blessed on this one. We book a private tour my daughter and I with a gentleman name Juan Gomez with YUM KIN travel. Juan speaks perfect english and has a degree in anthropology studying the Mayan culture. Super informative and super nice guy. We paid $850 pesos each that included authentic Mayan meal with fresh made corn tortillas and turkey.

Author: dwm2757 | Date: 4/20/2018 | Source: tripadvisor | Rating: 5 stars

I am writing a long overdue review...Let me first start out by saying that Daniella of Yucatán Concierge is very friendly and easy to work with. I first reached out to her about the tours with questions and she was so personable and she actually wanted to help me. Once we established my tour schedule with some great suggestions by Daniella everything was set. This company communicates very clearly and is here to help. My partner and I were picked up every day we had tours from our rental house. Not having to drive was very relaxing and made it a true vacation. Our tour guides were Jose (Pepe) and Adan. They were great hosts and we got to see some very special places that they wanted to show us. Over the 4 days we visited quite a few sites; Uxmal was my favorite next would be Chichen Itza. At the sites everything is taken care of by the company for a true VIP experience. Pepe is a very knowledgeable guide and I hope to connect with him and Yucatán Concierge when I visit again soon. I learned a lot and fell in love with the Yucatán. 10 star review for Yucatán Concierge. Thank you Daniella, Pepe, Adan!!

Author: Veggie Eater | Date: 4/13/2018 | Source: tripadvisor | Rating: 5 stars

We took a day tour from our AirBnB outside Progreso. We visited the market in Uman, the fairly new Cenote Mucuyché, Hacienda Ochil for lunch, and then Uxmal. The cenote was just breathtaking. Ali was fun, upbeat, super knowledgeable, had tons of interesting history and information for us, and was an excellent translator. The buffet lunch at Ochil offered all kinds of Yucatecan specialties, which was great. And of course Uxmal was amazing and once again she was full of info. We would do it all again in a heartbeat!

Author: Sarah K | Date: 4/3/2018 | Source: tripadvisor | Rating: 5 stars

We have booked a private tour from Cancun to Uxmal - 3 full days. We saw Tulum, Valladolid, Chichen Itza , Izamal, 2 different cenotes in which we swam, and to cap it all Flamingos in Celestun. The tour i snot teh cheapest but definitely worth, especially for travelers pressed for time - this way one can fit many events in tree days. Both driver and guide were very professional and friendly and accommodated our desires - such as stopping at two different markets and swimming at the wild beach. I definitely recommend this tour!

Author: Jacob K | Date: 4/3/2018 | Source: tripadvisor | Rating: 5 stars

Hermosa ciudad y el servicio de Yucatan Consierge estuvo maravilloso , gracias por hacernos pasar un día inolvidable .

Author: Mimi N | Date: 3/22/2018 | Source: tripadvisor | Rating: 5 stars

What an amazing team! In short - I would highly recommend Daniella and her team to anyone traveling to the Yucatán. They’re the best! We traveled to Mérida for our wedding with 90 of our friends and family and wanted to create a full weekend experience that introduced our guests to the Yucatán over several days. Working with Daniella and the amazing team at Yucatán Concierge, guests were invited to two full-day excursions that left everyone delighted, informed and in love with Yucatán. From day one, working with Daniella to organize and make all of the arrangements was an absolute breeze and pleasure. She was easy to communicate with, incredibly helpful and so organized! Daniella made recommendation on the best sites to show our large group, the best times to go, and was able to even accommodate our groups dietary restrictions with several of our guests being vegan and vegetarian. Loved meeting and working with her every step along the way. On the actual tour days, Daniella and the guides were onsite to pick us up in pristine air conditioned luxury vans - and treated guests to local snacks, refreshments and regional hand fans. Our first tour was to Mayapan and Cenotes Santa Barbara; while day two went to Uxmal, Hacienda Yaxcopoil, and Choco Story. Both days were enriching and well planned out - the guides were incredibly informed and left lasting impressions on us all. Each day included lunches that were incredibly delicious and introduced guests to some of the flavors that are unique to the Yucatán. Yucatán Concierge helped to make our wedding weekend such an amazing experience for everyone who attended and we are so grateful. Again, I highly recommend working with them to anyone looking to learn more about the region, Mayan culture, the local sites, regional flavors and more. We all loved the team and the experience!

Author: ChenayNicole | Date: 2/10/2018 | Source: tripadvisor | Rating: 5 stars

Thank you Daniella for the fantastics days we had around Merida , all your organization was perfect, from start to the end. All the wishes that I had you made them come true. I was there with friends and sisters, and all the 4 days were perfect!!, The beautiful Haciendas. the private cooking class, the Shaman ceremony on the side of the Cenote, Uxmal, Thanks to you and your amazing and profesional team, my birthday celebration will be memorable for ever .In special thank you to the best and safe driver Jose Luis, for the knowledges of the road, and because thanks to him we knew what is the daily life and traditions in Merida .And also thank you so much to Hugo our guide, the best guide I never had in all my trips around the world, not only for the knowledges about history, plant, birds, but also for his great personality, Thanks Hugo for sharing with us your knowledge, the stories about the Mayas, and for all the attentions you had with Us.Infinitas Gracias Daniella, Hugo y Jose Luis, este ha sido uno de los mejores viajes de mi vida, gracias a su gran organización y a que nos mostraron tantas cosas hermosas de Merida y sus alrededores, con puntualidad, de una manera muy amena y de muchísimas cosas que aprendimos y que disfrutamos.Me alegra muchísimo haber elegido a Yucatan Concierge y en especial a ti Daniella para celebrar con Uds mi cumpleaños y pasar unos días muy divertidos y de muchos conocimientos. Mil Gracias!!Marcela Chavez Flowers

Author: Marcela C Flowers | Date: 11/6/2017 | Source: tripadvisor | Rating: 5 stars

Daniella organized a great two-day customized private tours for our family of 5 to Uxmal and Chichen Itza. Our guide David is very experienced and delivered the best service to us. We all enjoyed the trips very much!

Author: Candice P | Date: 8/3/2017 | Source: tripadvisor | Rating: 5 stars

Pasamos una semana espectacular en Mérida y alrededores. El trato de primera !!! We spent an espectacular weekend in Mérida and surrounding area. They gave us VIP treatment !!!

Author: Nadime H | Date: 3/30/2017 | Source: tripadvisor | Rating: 5 stars

Daniella Barrera from YUcatan Concierge is absolutely the BEST! We had a group of 25 active seniors and Daniella designed a great 6 day tour of the highlights around Merida. Lots of special details made the trip special for us. Daniella gave us lots of personalized service. She was extremely attentive to last minute adjustment to schedule. All our meals were All excellent! From the personal greeting at airport and bag pick up to the airport departure. She arranged for front row seats for our group at some of the fantastic FREE entertainment that is available every night around Merida- we really felt special!!Our guide, David Bacab, was one of the best we have ever had. He has a deep understanding of Mayan culture and Mexico history; he has a good way of explaining the Mayan culture that really cleared up a lot of misconceptions. He had a good pace to group and was good at keeping things moving and close to shaded areas as possible:) On top of it all David is a bird expert (trained at Cornel university!!! He made "birders" out of all of us!!Day 1-On our tour, we saw Uxmal and Kabah-both unique and interesting. Lunch at Mayaland hotel was good. We finished day at Chocolate Museum which was quite interesting, too. Day 2-Hacienda Sotuta-a working henequen plantation that teaches you all about how Rope used to be made. A swim at their beautiful cenote was very refreshing and fun. Followed by a great buffet lunch at the hacienda. This was my favorite day!!!Day 3- Chichen-Itza- this was fabulous! We had been 30 years ago. Glad we went back as it has changed a lot!!! David gave a lot of great details that made it very interesting!! Lunch buffet at Mayaland Hacienda excellent -worth seeing on its own-and had a little mini dance show:)Went to Valladolid on a friends recommendation but could have skipped this.Day 4-Lotun cave - this is not a big tourist attraction but we lived it!!! If you can't walk well or do stairs it is not for you. But we all made it just fine!! Beautiful! Then the Mani where we saw the convent and another great lunch at Principe de Tutul Xui. Again, Yucatán concierge did a great job. A good value! We interviewed over 7 other companies and feel fortunate to have selected Yucatán Concierge!!

Author: PVAmigo | Date: 3/29/2017 | Source: tripadvisor | Rating: 5 stars

I am just back from a Yucatan road trip organized by Yucatan Concierge. Daniella from the company was super helpful all through the trip planning & organization. She has been always highly responsive with the best local tips. Our guide Tony was super kind and nice and he has literally prepared everything just in time for our enjoyment eg delicious chaya drinks & guac as refreshments after our Chichen Itza tour, chilled water, timely pickup & returns, super comfy car. We got to see the Mayan culture, swam in the cenotes, the Las Coloradas pink salt lagoon visit & the birdwatching was the highlight (tons of like on my FB & IG), beaches, yummy food and all. Thanks so much Yucatan Concierge!

Author: instaudreyttt | Date: 3/20/2017 | Source: tripadvisor | Rating: 5 stars

Los contratamos desde Guadalajara para un grupo de amigos y familiares. Un excelente servicio, muy atentos y profesionales en todo. 100% recomendables, siempre muy cuidados todos los detalles y a tiempo. Nos apoyaron siempre con los cambios y reservaciones de ultimo minuto que quisimos hacer en nuestro viaje sin límites.

Author: AlvaroAG | Date: 1/2/2017 | Source: tripadvisor | Rating: 5 stars

Everything was simply perfect: we really appreciated that the owner of Yucatan Concierge, MS. Daniella Barrera came to pick us at the airport, and our guide Santiago was very professional, attentive with us, and he stayed with us for more hours than I expected. Also, the car was very comfortable, and presence of water bottles during the trip was very important (due to the Hot climate). Last but not least, the itinerary was perfectly made, we really appreciated Daniella's add, the cenotes stop!

Author: Filippo Maria | Date: 10/3/2016 | Source: tripadvisor | Rating: 5 stars

Unos amigos de USA vinieron de visita y contrataron el servicio para ir a Chichen Itzá y Uxmal, el servicio fue muy puntual y atento. La atencíon VIP que te dan es excelente y bilingue. En general mis amigos están muy agradecidos con Yucatan Concierge y lo recomiendo ampliamente.

Author: eduardooc2016 | Date: 9/9/2016 | Source: tripadvisor | Rating: 5 stars

Había escuchado que Mérida era una ciudad muy bonita, y de Yucatán creí que solo era visitar Chichen Itza, pero la verdad es que Yucatán me sorprendió y como destino lo super recomiendo!!! Cuando en mi familia planeamos hacer este viaje no sabíamos todo lo que visitaríamos, creímos que sería complicado ya que iba mi abuela de 86 años y niños de entre 2-8 años y no sabíamos que podríamos encontrar actividades para todos. Gracias a Yucatan Concierge por habernos ayudado en la organización de este viaje, fueron muy amables, quiero que sepan que cada año hacemos un viaje familiar a diferentes destinos, y este viaje a Yucatan fué el mejor, gracias a ustedes.

Author: gracieladelat | Date: 8/29/2016 | Source: tripadvisor | Rating: 5 stars

Me fui a la península de yucatan con mis amigos y vi todo el viaje con esta empresa. Desde que empezaron a planear mi viaje estuvieron muy atentos a lo que queríamos y nos hicieron unas recomendaciones muy buenas. En todos nuestros recorridos estuvimos acompañados de personal muy capaz en unas camionetas impecables. Recomiendo muchísimo a esta empresa fueron muy profesionales y capaces en todo momento. Hicieron de nuestro viaje una experiencia inolvidable!!

Author: milo b | Date: 8/9/2016 | Source: tripadvisor | Rating: 5 stars

We liked a lot the treatment of the Guide, very helpful, friendly and most important he knew much of the story where we went to visit, Puc Kabah is the route that we recomentaron, we met beautiful caves of Uxmal, cenotes places of San Antonio Mulix, the caves of Uxmal and close with a flourish in one of the farms where we ate delicious Yucatecan snacks is the Hacienda San Pedro Ochil. We are happy to have been chosen, thank you for bringing us to know part of the Mayan culture, concimos beautiful places that are really a paradise, we hope to return soon to hire. Impeccable work and treatment. Highly recommended, thanks Yucatan Concierge

Author: mayragattas | Date: 8/4/2016 | Source: tripadvisor | Rating: 5 stars

No hay nada mejor que cuando te hacen sentir especial durante un viaje y en servicios VIP, esta empresa te ofrece servicios en privados todos los atractivos turísticos de la peninsula, desde el momento que te pones en contacto con ellos solo tienes que platicarles que tipo de viaje buscas y ellos se encargan de organizar todo para que aproveches al máximo tu estancia, yo requería de reservaciones en restaurantes y ellos sin problema accedieron a hacerlas para que yo no tuviera que preocuparme de nada. desde que llegas al aeropuerto te están esperando, se ajustan a tus horarios para hacerlo más comodo. son una excelente opción!!! lo recomiendo ampliamente

Author: MeliBarrera | Date: 7/5/2016 | Source: tripadvisor | Rating: 5 stars

Los recomiendo muchísimo! Desde un inicio me armaron todo mi viaje por la península de Yucatan, conocimos Campeche, Mérida, Izamal, Cancun y muchos sitios arqueológicos. Estuvieron muy pendientes de nosotros antes, durante y después del viaje. Los guías turísticos estaban súper preparados y fueron muy amables con nosotros. Gran servicio muchas felicidades!!

Author: Andrea B | Date: 6/23/2016 | Source: tripadvisor | Rating: 5 stars

En verdad que si lo que buscas es llegar a Yucatán y despreocuparte de todo esta agencia es una excelente opción. Todo muy bien organizado y siempre atentos a lo que tu buscas. Gente muy flexible, amable y atenta. Los tours son muy buenos y los medios de transporte están siempre en buen estado. Sin duda alguna el Estado de Yucatán tiene muchas cosas que ofrecer al visitante y esta agencia te garantiza tener la opción de acceder a cada uno de los lugares y experiencias que el Estado ofrece.

Author: Jorge P | Date: 6/23/2016 | Source: tripadvisor | Rating: 5 stars

Excelente servicio y muy profesional! Totalmente recomendado! Nos apoyaron con toda la planeación de nuestra visita por la península de Yucatán y también nos guiaron por la misma. Todos muy atentos y dispuestos! Sin duda la mejor opción!

Author: Daniel R | Date: 6/23/2016 | Source: tripadvisor | Rating: 5 stars

Excelente servicio, me la recomendó un amigo que vive en Mérida y me puse en contactos con ellos. Desde un inicio me atendió una señorita que fue muy atenta y estuvo muy al pendiente de nosotros. Nos armó un viaje de 6 días por todo Yucatán, conocimos cenotes, haciendas, ciudades, ruinas arqueológicas y nos llevaron a la playa. El guía turístico estaba muy preparado y era muy amable. Y los vehículos los mantenían limpios todo el tiempo. Fui con toda la familia y todos terminamos encantados con Yucatan y con el servicio de esta empresa. Muy recomendada!!

Author: Milo J | Date: 6/22/2016 | Source: tripadvisor | Rating: 5 stars

Frequently Asked Questions

Questions About Our Products & Services (100)

How do I book a tour with Yucatan Concierge?

Booking a tour with Yucatan Concierge is straightforward. You can visit our official website and navigate to the 'Tours' section. There, you'll find a detailed list of all our offerings. Once you've selected your desired tour, you can follow the prompts to choose your date, number of participants, and complete the secure booking form. Alternatively, you can contact our customer service team directly via phone or email for personalized assistance with your reservation and any questions you might have.

What payment methods does Yucatan Concierge accept for tour bookings?

Yucatan Concierge accepts a variety of convenient payment methods to ensure a smooth booking process for all our customers. We typically accept major credit cards such as Visa, Mastercard, American Express, and Discover. Depending on your location and the specifics of your booking, we may also offer options for PayPal or bank transfers. All payment transactions are processed securely to protect your financial information. Please check our booking platform for the most up-to-date accepted payment methods.

Can I pay for a Yucatan Concierge tour in installments?

Currently, Yucatan Concierge generally requires full payment at the time of booking to secure your reservation. However, for certain larger group bookings or specific tailor-made tours, partial payment or installment options might be discussed on a case-by-case basis. We recommend contacting our sales team directly to inquire about potential flexible payment arrangements for your particular situation. Our goal is to make your travel experience as convenient as possible.

Does Yucatan Concierge offer any discounts for group bookings?

Yes, Yucatan Concierge is happy to offer discounts for group bookings on many of our tours. The exact discount percentage or offer varies depending on the size of your group and the specific tour you are interested in. To get a personalized quote and learn more about our group rates, please contact our customer service team with details about your group size and desired tour. We look forward to helping you plan an unforgettable group experience.

What is the cancellation policy for Yucatan Concierge tours?

The cancellation policy for Yucatan Concierge tours varies depending on the specific tour and how far in advance you cancel. Generally, cancellations made a certain number of days prior to the tour date may be eligible for a full or partial refund, minus any administrative fees. Cancellations made within a shorter window may result in a forfeiture of the tour cost. We highly recommend reviewing the specific cancellation terms detailed on your tour's booking page or confirmation email for precise information. We encourage considering travel insurance for unforeseen circumstances.

What are the refund procedures for Yucatan Concierge if I cancel my tour?

If you need to cancel your Yucatan Concierge tour and are eligible for a refund according to our cancellation policy, the refund process will be initiated promptly. Refunds are typically processed back to the original payment method used during booking. The time it takes for the refund to reflect in your account can vary, usually between 5-10 business days, depending on your bank or credit card provider. We will send you a confirmation once your refund has been processed from our end.

What is included in the Celestun Flamingo Tour by Yucatan Concierge?

The Celestun Flamingo Tour by Yucatan Concierge offers an immersive experience in the Ria Celestun Biosphere Reserve. This tour typically includes round-trip transportation from Merida, a boat tour through the reserve to observe the flamingos and other wildlife, and the guidance of an experienced local naturalist. It also often includes entrance fees to the reserve. Please refer to the specific tour description on our website for an exact list of inclusions, as some offerings may vary slightly.

What can I expect from the Merida Private Tours offered by Yucatan Concierge?

Yucatan Concierge's Merida Private Tours are designed to provide a personalized and in-depth exploration of Merida's rich history and vibrant culture. You can expect a dedicated, knowledgeable local guide who will tailor the experience to your interests. The tour typically spans eight hours and covers significant landmarks, cultural sites, and hidden gems. Transportation in a comfortable, private vehicle is included, allowing for flexibility and a relaxed pace to discover the city at your leisure.

How do the Tailor-Made Tours by Yucatan Concierge work?

Yucatan Concierge's Tailor-Made Tours are designed for complete personalization. You start by discussing your interests, preferences, desired destinations within the Yucatan Peninsula, and your budget with one of our expert travel consultants. We then craft a bespoke itinerary just for you, including unique activities, accommodations, and transportation. This allows you to explore at your own pace and create a truly unique and memorable travel experience, entirely customized to your specifications.

What sites are visited on the Izamal Magic Town & Ake Tour by Yucatan Concierge?

The Izamal Magic Town & Ake Tour by Yucatan Concierge provides a captivating journey through two significant Yucatan sites. In Izamal, you'll explore the charming 'Yellow City,' visiting the Convent of San Antonio de Padua and its impressive atrium, and learning about its rich colonial and Mayan history. The tour also includes a visit to the archaeological site of Ake, known for its unique pre-Hispanic architecture and the ancient hacienda nearby, offering a blend of culture and history.

What is the main focus of the Valladolid & Chichen Itza Private Tour from Yucatan Concierge?

The Valladolid & Chichen Itza Private Tour from Yucatan Concierge offers a journey through the ancient Mayan world and a charming colonial town. The main focus is undoubtedly the magnificent Chichen Itza, one of the New Seven Wonders of the World, where you'll explore its iconic pyramids and temples with a knowledgeable guide. The tour also includes a visit to the picturesque colonial city of Valladolid, known for its historic architecture, vibrant main square, and perhaps even a refreshing cenote swim, providing a balanced cultural experience.

What archaeological sites are covered in the Tour Uxmal & Kabah by Yucatan Concierge?

The Tour Uxmal & Kabah by Yucatan Concierge takes you to two of the most significant archaeological sites in the Puuc region. Uxmal is the highlight, renowned for its intricate Mayan architecture, including the Pyramid of the Magician and the Governor's Palace, showcasing the unique Puuc style. Following this, you'll visit Kabah, another impressive Mayan city known for its Palace of the Masks, adorned with hundreds of representations of the rain god Chaac. This tour provides a deep dive into the classical Mayan period.

How can I contribute to a Yucatan Concierge Honeymoon Fund?

Contributing to a Yucatan Concierge Honeymoon Fund is a thoughtful way to celebrate a couple's special occasion. Typically, the couple registers their honeymoon with us, and then provides their guests with a unique link or code to access their fund page. From there, you can easily make a secure online contribution towards their dream trip. Instead of traditional gifts, your contribution helps them enjoy unique experiences, tours, or luxurious accommodations during their once-in-a-lifetime honeymoon in Yucatan.

Are there any age restrictions for participating in Yucatan Concierge tours?

While most Yucatan Concierge tours are family-friendly, some specific tours or activities may have age restrictions or recommendations due to the physical nature of the activity or its duration. For example, certain adventure tours might require a minimum age for safety reasons, or some archaeological sites might be less suitable for very young children. We advise checking the specific tour description on our website or contacting us directly to confirm any age requirements for the tour you are interested in.

What physical fitness level is required for Yucatan Concierge tours?

The physical fitness level required for Yucatan Concierge tours varies significantly depending on the tour. For instance, the Celestun Flamingo Tour is generally relaxed, involving light walking and a boat ride. However, tours to archaeological sites like Chichen Itza, Uxmal, or Ake involve extensive walking, climbing stairs, and being outdoors in potentially warm weather. We specify the expected activity level on each tour's description. If you have concerns, please contact us so we can help you choose the most suitable tour.

Do I need to bring my own equipment for any Yucatan Concierge tours?

For most standard Yucatan Concierge tours, you will not need to bring specialized equipment. We generally provide all necessary gear, such as life vests for boat tours or specialized equipment for certain activities. However, we always recommend bringing personal items like comfortable walking shoes, hats, sunglasses, sunscreen, insect repellent, and a reusable water bottle. Any specific requirements for specialized equipment would be clearly outlined in your tour's detailed itinerary or confirmation email.

What is not included in typical Yucatan Concierge tour prices?

While Yucatan Concierge strives to offer comprehensive tour packages, typical exclusions from our tour prices often include personal expenses such as souvenirs, additional snacks or beverages beyond what's specified, gratuities for guides and drivers, and travel insurance. Unless explicitly stated, international or domestic flights to and from the Yucatan Peninsula, and accommodation before or after the tour, are also not included. We always recommend reviewing the 'inclusions' and 'exclusions' section of each tour description carefully.

How far in advance should I book my Yucatan Concierge tour?

We highly recommend booking your Yucatan Concierge tour as far in advance as possible, especially during peak travel seasons or for private and tailor-made tours. Popular tours can fill up quickly. For standard tours, booking 2-4 weeks in advance is usually sufficient. For private or highly customized experiences, or during holidays like Christmas, New Year's, or Easter, booking 1-3 months ahead is advisable to ensure availability and to give us ample time to perfect your itinerary.

What is the maximum group size for Yucatan Concierge's public tours?

The maximum group size for Yucatan Concierge's public tours is carefully managed to ensure a comfortable and intimate experience for all participants. While it can vary slightly depending on the specific tour and transportation logistics, we generally aim to keep our public tour groups relatively small, often between 12-18 people. This allows for better interaction with your guide, easier navigation at sites, and a more personalized feel than larger, conventional bus tours.

Can Yucatan Concierge arrange private tours for small families?

Absolutely! Yucatan Concierge specializes in creating personalized experiences, and private tours for small families are one of our most popular offerings. Our private tours allow you to enjoy a customizable itinerary, a dedicated guide, and exclusive transportation, all at your own pace. This is ideal for families with young children or those who prefer a more intimate and flexible exploration of the Yucatan Peninsula. Simply let us know your family's interests, and we will craft the perfect itinerary.

Does Yucatan Concierge offer accommodation packages with their tours?

While Yucatan Concierge primarily focuses on tours and experiences, we can certainly assist with accommodation recommendations or, in some cases, include accommodation as part of a comprehensive tailor-made tour package, especially for multi-day itineraries. We have partnerships with various hotels and resorts across the Yucatan Peninsula. If you're interested in bundling your tour with accommodation, please specify this when inquiring about our Tailor-Made Tours, and our consultants will be happy to assist you in finding the perfect stay.

What type of transportation is used for Yucatan Concierge tours?

Yucatan Concierge utilizes comfortable and air-conditioned vehicles for all our tours. The type of transportation depends on the group size and the specific tour. For private tours, you can expect a dedicated car or SUV. For smaller group tours, we typically use comfortable vans or minibuses. All our vehicles are well-maintained and driven by professional, licensed drivers to ensure your safety and comfort throughout your journey. We prioritize reliability and a smooth travel experience for all our guests.

Are Yucatan Concierge tour guides certified and knowledgeable?

Yes, absolutely. Yucatan Concierge prides itself on working with highly qualified and experienced tour guides. All our guides are certified by the Mexican Secretariat of Tourism and are passionate experts in local history, culture, and ecology. They undergo continuous training to ensure they provide not only accurate information but also engaging and insightful narratives. Their professionalism and deep knowledge are key to enriching your exploration of the Yucatan Peninsula.

What safety measures does Yucatan Concierge implement on its tours?

Yucatan Concierge prioritizes the safety and well-being of all our guests. We adhere to strict safety protocols, including using well-maintained, insured vehicles operated by professional drivers. Our guides are trained in first aid and emergency procedures. We continually monitor local conditions and adhere to all health and safety guidelines recommended by local authorities. For water-based activities like the Celestun Flamingo Tour, life jackets are provided and required. Your safety is our utmost concern.

What kind of weather can I expect during my Yucatan Concierge tour?

The Yucatan Peninsula generally experiences a tropical climate with warm temperatures year-round. Expect warm to hot weather, especially during the summer months (June to August), with high humidity and a possibility of afternoon rain showers. The dry season (November to May) offers slightly cooler temperatures and less humidity. We recommend checking the weather forecast closer to your tour date. Our tours operate rain or shine, but we adjust itineraries for severe weather, ensuring your comfort and safety.

When is the best time of year to take a Yucatan Concierge tour?

The best time of year to take a Yucatan Concierge tour generally depends on your preferences. The dry season, from November to May, is considered ideal as it offers pleasant temperatures, lower humidity, and minimal rainfall, making it perfect for exploring archaeological sites and outdoor activities. However, if you prefer fewer crowds and don't mind warmer, more humid weather with occasional rain, the shoulder seasons (May-June and Sept-Oct) can also be quite rewarding. The 'best time' for flamingos in Celestun is roughly November to March.

What should I wear for a Yucatan Concierge tour, especially to archaeological sites?

For most Yucatan Concierge tours, especially to archaeological sites like Chichen Itza or Uxmal, we recommend wearing comfortable, light clothing made from breathable fabrics (cotton or linen). Comfortable walking shoes are a must, as you'll be doing a fair amount of walking on uneven terrain. A hat, sunglasses, and sunscreen are essential for sun protection. For the Celestun Flamingo Tour, consider sandals or water shoes. A light rain jacket is also advisable, especially during the rainy season.

Can I take photos and videos during Yucatan Concierge tours?

Yes, you are generally welcome and encouraged to take photos and videos during Yucatan Concierge tours to capture your memories! However, please be mindful of any specific instructions from your guide regarding photography in certain areas, particularly within sacred sites or museums where flash photography might be prohibited. We also ask that you respect the privacy of other tour participants and locals. Share your amazing photos with us on social media using our designated hashtags!

Does Yucatan Concierge offer tours that are accessible for travelers with disabilities?

Yucatan Concierge strives to make our experiences accessible to as many travelers as possible. While some archaeological sites and natural reserves may present challenges due to uneven terrain or historical preservation, we encourage travelers with disabilities to contact us in advance. We can discuss specific needs and recommend tours or tailor-made options that can accommodate wheelchairs or provide other necessary assistance, ensuring a comfortable and enjoyable experience for everyone.

What is Yucatan Concierge's policy regarding pets on tours?

Yucatan Concierge generally has a strict policy regarding pets on tours due to various factors including the comfort of other guests, potential restrictions at archaeological sites and natural reserves, and transportation limitations. Unfortunately, most of our public and private tours cannot accommodate pets. Service animals, however, may be permitted with prior arrangement and appropriate documentation. Please contact us directly to discuss specific circumstances and see if any exceptions can be made.

Are Yucatan Concierge tours suitable for solo travelers?

Absolutely! Yucatan Concierge tours are very suitable for solo travelers. Our public tours offer a great opportunity to meet fellow adventurers, while our private tours provide a personalized and safe way to explore the region independently. Many solo travelers choose our Tailor-Made Tours to design their perfect itinerary. We ensure a welcoming and secure environment for everyone, making it easy for solo explorers to discover the wonders of Yucatan with peace of mind.

What policies does Yucatan Concierge have for families with young children?

Yucatan Concierge welcomes families with young children on many of our tours. We understand the unique needs of traveling with kids and can often make arrangements for child seats in vehicles (upon request and availability). Some tours, like the Celestun Flamingo Tour, are particularly family-friendly. For archaeological sites, consider combining with options for breaks or shorter durations. We recommend booking a private tour for maximum flexibility. Please specify the age of your children when booking so we can advise on the best options.

Can I combine multiple Yucatan Concierge tours into one package?

Yes, combining multiple Yucatan Concierge tours into a personalized package is highly encouraged, especially through our Tailor-Made Tours option. If you're interested in experiencing more than one of our offerings, such as a mix of archaeological sites, cultural experiences, and natural wonders, simply reach out to our team. We can work with you to create a custom itinerary that seamlessly integrates your desired tours, potentially offering a more efficient and comprehensive travel experience throughout the Yucatan Peninsula.

Does Yucatan Concierge offer travel insurance or recommend specific providers?

While Yucatan Concierge does not directly sell travel insurance, we strongly recommend that all our clients purchase comprehensive travel insurance before embarking on their journey. This insurance should cover unforeseen circumstances such as trip cancellations, medical emergencies, lost luggage, and other travel-related issues. We advise researching reputable travel insurance providers to find a policy that best suits your individual needs and provides peace of mind throughout your trip.

What is Yucatan Concierge's liability regarding accidents or injuries on tours?

Yucatan Concierge takes all reasonable precautions to ensure the safety of our guests. Our vehicles are insured, and our guides are trained in safety protocols. However, participation in tours inherently carries some level of risk. While we maintain necessary commercial liability insurance, we recommend all travelers carry their own personal travel insurance that includes medical coverage and emergency evacuation. By participating, guests acknowledge and assume certain risks. Our aim is always to provide a safe and enjoyable experience.

What is the background of Yucatan Concierge as a company?

Yucatan Concierge is a locally owned and operated tour company deeply committed to showcasing the authentic beauty, rich history, and vibrant culture of the Yucatan Peninsula. Founded by passionate locals, our mission is to provide exceptional, personalized travel experiences that leave lasting memories. We pride ourselves on our knowledgeable guides, comfortable transportation, and dedication to customer satisfaction, aiming to connect travelers with the heart and soul of Yucatan.

Where can I find reviews for Yucatan Concierge tours?

You can find reviews for Yucatan Concierge tours on several reputable platforms. We encourage prospective clients to check review sites such as TripAdvisor, Google Reviews, and potentially our dedicated Facebook page. Positive feedback from our satisfied customers is incredibly important to us and reflects our commitment to providing high-quality experiences. You may also find testimonials directly on our website, showcasing the exceptional service and memorable journeys we deliver.

Can I request modifications to existing Yucatan Concierge tours?

Yes, Yucatan Concierge is often able to accommodate modifications to our existing tours, especially if you opt for a private tour. Whether you wish to extend your time at a specific site, add a particular activity, or adjust the start time, we are usually flexible. Simply communicate your desired changes to our team during the booking process or inquiry. For more extensive customizations, our Tailor-Made Tours are the ideal option to design a unique itinerary from scratch.

What are the emergency procedures in place for Yucatan Concierge tours?

Yucatan Concierge has comprehensive emergency procedures in place for all our tours. Our guides are trained to handle various situations, including medical emergencies and unforeseen circumstances. They carry communication devices and are aware of the nearest medical facilities. In the event of an emergency, our central office is immediately notified to provide support and coordination. Your guide will provide clear instructions and prioritize your safety and well-being at all times. We aim for a swift and effective response to any incident.

Are meals included in the Merida Private Tours by Yucatan Concierge?

Meals are generally not included as a standard feature in the base price of Yucatan Concierge's Merida Private Tours, allowing you the flexibility to choose dining options that best suit your taste and budget. However, your private guide will be delighted to recommend authentic local restaurants and eateries based on your preferences. If you desire, we can certainly incorporate a meal stop into your tailor-made itinerary, or even arrange for specific dining experiences upon request, as part of your custom package.

What languages are spoken by Yucatan Concierge tour guides?

Our Yucatan Concierge tour guides are typically fluent in both Spanish and English to cater to a wide range of international visitors. For certain private or tailor-made tours, we may also be able to arrange guides who speak other languages, such as French, German, or Italian, subject to availability. Please specify your preferred language when making an inquiry or booking, and we will do our best to accommodate your request to ensure you have the most engaging and understandable experience.

Is entry to archaeological sites included in the Valladolid & Chichen Itza Private Tour by Yucatan Concierge?

Yes, the entry fees to archaeological sites, including the magnificent Chichen Itza, are typically included in the price of Yucatan Concierge's Valladolid & Chichen Itza Private Tour. This ensures a hassle-free experience for our guests, as you won't need to worry about purchasing tickets upon arrival. We strive for transparency, and all inclusions, such as entrance fees, are clearly listed in the detailed tour description on our website so you know exactly what is covered.

Can I bring my own snacks and drinks on Yucatan Concierge tours?

Yes, you are generally welcome to bring your own snacks and non-alcoholic drinks on Yucatan Concierge tours. We encourage guests to stay hydrated, especially in the warm Yucatan climate. However, please be mindful of maintaining cleanliness in our vehicles and at the sites we visit. We kindly ask you to dispose of any trash properly. For some tours, we might provide complimentary bottled water, but bringing your own additional refreshments is always a good idea.

Does Yucatan Concierge offer transportation from Cancun or Playa del Carmen?

While Yucatan Concierge primarily operates out of Merida, we understand that many travelers arrive in Cancun or Playa del Carmen. For private or tailor-made tours, we can absolutely arrange transportation from Cancun or Playa del Carmen to get you to your tour starting point or to your desired destinations in the Yucatan. Please note that this would typically involve an additional cost due to the distance. Contact us with your specific travel plans, and we will provide a personalized quote and logistics.

Are there restrooms available during Yucatan Concierge tours?

Yes, Yucatan Concierge plans its tour itineraries to include convenient access to restrooms. At major archaeological sites like Chichen Itza and Uxmal, well-maintained facilities are available. We also make comfort stops during longer drives to ensure our guests' comfort. While facilities in more remote areas might be simpler, our guides are attentive to ensure breaks are provided when needed. We recommend using facilities when available, as opportunities may vary.

What happens if there is bad weather during my Yucatan Concierge tour?

Yucatan Concierge monitors weather conditions closely. In the event of minor bad weather, such as light rain, our tours generally proceed, and guides may adjust the itinerary to provide shelter where possible. For severe weather conditions that could compromise safety (e.g., hurricanes, tropical storms), we will contact you to reschedule or offer a refund. Your safety is our priority, and we will communicate any necessary changes as promptly as possible to ensure your well-being and a positive experience.

Can I request a specific tour guide for my private tour with Yucatan Concierge?

Yucatan Concierge understands that having a great guide can make a huge difference. If you've had a wonderful experience with a particular guide on a previous tour or have received a recommendation, you can certainly request them for your private tour. While we cannot guarantee their availability due to scheduling, we will do our absolute best to accommodate your request. Please mention your preference at the time of booking, and we will check their schedule for you.

Is Wi-Fi available in the transportation for Yucatan Concierge tours?

Wi-Fi availability in the transportation for Yucatan Concierge tours can vary. While some of our newer or premium vehicles may offer onboard Wi-Fi as a complimentary amenity, it is not guaranteed for all tours or vehicles. If having Wi-Fi is important for your travel, please inquire specifically when booking your private or tailor-made tour. We will do our best to accommodate your request, but we also encourage you to enjoy the beautiful scenery unplugged!

Does Yucatan Concierge offer tours year-round?

Yes, Yucatan Concierge offers tours year-round, allowing you to explore the wonders of the Yucatan Peninsula whenever suits your travel plans. While the conditions and specific wildlife sightings (like flamingos in Celestun) might vary with the seasons, our dedicated team and expert guides are ready to provide exceptional experiences no matter the time of year. We adapt our tours to ensure comfort and safety regardless of the weather, ensuring a memorable adventure whenever you visit.

Are there options for vegetarian or special dietary meals on Yucatan Concierge tours?

For tours where meals are included or for Tailor-Made Tours, Yucatan Concierge can often accommodate vegetarian, vegan, and other special dietary requests. It is crucial to inform us of any dietary restrictions or allergies at the time of booking, or at least 48-72 hours in advance. This allows us sufficient time to make the necessary arrangements with restaurants or food providers to ensure your meal experience is enjoyable and safe. Your health and comfort are important to us.

What historical period does the Tour Uxmal & Kabah by Yucatan Concierge focus on?

The Tour Uxmal & Kabah by Yucatan Concierge primarily focuses on the Classic Maya period, particularly the Late Classic period (circa 600-900 AD), which is when these Puuc region cities reached their zenith. Uxmal, in particular, is an outstanding example of Puuc architecture. Our expert guides will delve into the history, cosmology, and daily life of the Mayan people during this fascinating era, providing deep insights into their advanced civilization and artistic achievements at these magnificent sites.

What is the typical duration of the Celestun Flamingo Tour by Yucatan Concierge?

The Celestun Flamingo Tour by Yucatan Concierge typically lasts for a full day, usually around 8 to 10 hours, including travel time from Merida. This allows for comfortable round-trip transportation, sufficient time for the boat tour within the Ria Celestun Biosphere Reserve to observe the flamingos and other wildlife, and enjoying the beautiful beach area. The exact duration might vary slightly depending on traffic, group pace, and specific tour arrangements but is designed to be a comprehensive day trip.

Can I customize the itinerary for the Izamal Magic Town & Ake Tour with Yucatan Concierge?

Yes, especially if you opt for a private version of the Izamal Magic Town & Ake Tour, Yucatan Concierge offers flexibility for customization. While the core experience of visiting Izamal and Ake remains, you might be able to adjust the amount of time spent at each location, add a specific stop for lunch, or include another nearby point of interest, depending on feasibility and additional costs. For personalized modifications, please discuss your preferences with our reservations team when booking.

How authentic are the cultural experiences offered by Yucatan Concierge?

Yucatan Concierge is deeply committed to providing authentic cultural experiences. We work closely with local communities, artisans, and experts to ensure our tours offer genuine insights into Mayan traditions, Yucatecan cuisine, and the day-to-day life of the region. Our guides are native to the area, sharing their personal knowledge and stories, which adds an invaluable layer of authenticity to your journey. We prioritize respectful and immersive interactions to give you a true taste of Yucatan.

What should I bring for the Celestun Flamingo Tour by Yucatan Concierge?

For the Celestun Flamingo Tour by Yucatan Concierge, we recommend bringing a few essentials. Be sure to pack a hat, sunglasses, and reef-safe sunscreen to protect yourself from the sun. Insect repellent is also highly advisable. Comfortable, lightweight clothing and sandals or water shoes are ideal, as you'll be on a boat and potentially walking on sand. Don't forget your camera, binoculars for a closer look at the birds, and a reusable water bottle to stay hydrated.

Are gratuities included in Yucatan Concierge tour prices?

No, gratuities for your guide and driver are generally not included in the standard prices of Yucatan Concierge tours. Tipping is customary in Mexico for service professionals and is a great way to show appreciation for excellent service. While entirely at your discretion, a suggested amount for guides is typically 15-20% of the tour cost, and for drivers, around 10-15% of the transportation portion. We believe in empowering our guests to reward exceptional service directly.

Does Yucatan Concierge offer airport transfer services?

Yes, Yucatan Concierge offers reliable airport transfer services to and from Merida International Airport (MID) or, by special arrangement, from other regional airports like Cancun (CUN). We can arrange private transportation to ensure a smooth and comfortable start or end to your Yucatan adventure. Please contact us with your flight details and accommodation information, and we will be happy to provide a quote and assist with your airport transfer needs, ensuring a hassle-free arrival and departure.

Can Yucatan Concierge help with booking hotels in Merida?

While Yucatan Concierge primarily focuses on tours and experiences, we are more than happy to provide recommendations for hotels in Merida that align with different budgets and preferences. If you book a Tailor-Made Tour, we can absolutely incorporate hotel bookings into your comprehensive package. Our local expertise allows us to suggest charming boutique hotels, luxurious haciendas, or comfortable city accommodations to enhance your stay in this beautiful city. Just let us know your requirements!

What kind of wildlife can I expect to see on the Celestun Flamingo Tour by Yucatan Concierge?

The Celestun Flamingo Tour by Yucatan Concierge offers incredible opportunities to observe diverse wildlife. The main attraction is undoubtedly the vibrant pink flamingos, often seen in large numbers (especially from November to March). Beyond flamingos, you can expect to see a variety of other bird species, including pelicans, herons, and cormorants. Keep an eye out for crocodiles in the mangrove channels and sea turtles in the estuary. The reserve is a thriving ecosystem teeming with life.

Are there any hidden costs I should be aware of with Yucatan Concierge tours?

Yucatan Concierge is committed to transparency. While our tour prices generally include all specified inclusions like transportation, guide services, and entrance fees, please be aware that certain items are typically excluded unless explicitly stated. These common exclusions are personal expenses, souvenirs, extra beverages, and gratuities for guides and drivers. Any optional activities or additional services you choose to add will be communicated clearly before confirmation. We encourage you to review the 'What's Included' section for each tour.

How long is the drive from Merida to Chichen Itza for the private tour with Yucatan Concierge?

The drive from Merida to Chichen Itza for your private tour with Yucatan Concierge typically takes approximately 1.5 to 2 hours, depending on traffic conditions and your specific departure point in Merida. Our private tours allow for a comfortable and direct journey in an air-conditioned vehicle, ensuring you arrive refreshed and ready to explore the magnificent archaeological site. Your driver will ensure a smooth trip, allowing you to relax and enjoy the scenic route.

Is it safe to drink the tap water during Yucatan Concierge tours?

No, it is generally not safe to drink tap water directly in the Yucatan Peninsula, including during Yucatan Concierge tours. We always recommend drinking bottled water, which is often provided complimentary on our tours or readily available for purchase. For environmental reasons, we encourage bringing a reusable water bottle that you can refill. Your guide will ensure you have access to safe drinking water throughout your tour to stay hydrated.

Can Yucatan Concierge assist with visa or entry requirements for Mexico?

While Yucatan Concierge is an expert in local tours and experiences, we regrettably cannot provide official advice or assistance with visa or entry requirements for Mexico. These requirements vary significantly based on your nationality and changes in international travel policies. We strongly recommend that you consult your country's foreign affairs department or the nearest Mexican embassy/consulate well in advance of your trip for the most accurate and up-to-date information on visa and entry regulations.

Are the archaeological sites visited on Yucatan Concierge tours crowded?

Archaeological sites, especially popular ones like Chichen Itza, can experience varying levels of crowds, particularly during peak season (November-May) and holiday periods. Yucatan Concierge often strategically plans tour timings to try and mitigate the busiest times, for example, arriving early. For those who prefer a more exclusive experience, our private tours offer flexibility in scheduling, potentially allowing for visits during less crowded hours. We strive to provide the most enjoyable and comfortable experience possible.

Does Yucatan Concierge offer gift certificates for tours?

Yes, Yucatan Concierge offers gift certificates, making them a perfect present for friends, family, or loved ones who enjoy travel and unique experiences. Our gift certificates can be purchased for a specific tour or for a custom monetary value, allowing the recipient to choose their own adventure from our wide range of offerings. It's a wonderful way to contribute to someone's dream vacation or offer an unforgettable experience in the beautiful Yucatan Peninsula. Contact us for details on how to purchase.

What is the policy for minors traveling unaccompanied on Yucatan Concierge tours?

Yucatan Concierge generally requires minors (individuals under 18 years old) to be accompanied by a parent or legal guardian on all our tours for their safety and legal reasons. Unaccompanied minors are typically not permitted. If there are exceptional circumstances or specific legal guardianship arrangements, please contact us directly well in advance of your booking to discuss whether any special allowances or documentation can be made. The well-being of all our guests, especially children, is paramount.

Can Yucatan Concierge recommend good places to stay in Valladolid for the private tour?

While the Valladolid & Chichen Itza Private tour from Yucatan Concierge is typically a day trip returning to Merida, if you're interested in staying overnight in Valladolid, we can certainly recommend some wonderful accommodations. Valladolid boasts charming boutique hotels, colonial houses, and haciendas that offer unique stays. Our team has local insights and can suggest options that fit your style and budget, from historic inns to comfortable bed & breakfasts, to enhance your experience in this 'Pueblo Mágico'.

How interactive are the guides on Yucatan Concierge tours?

Yucatan Concierge prides itself on highly interactive and engaging guides. Our guides are not just walking history books; they are storytellers passionate about sharing their culture and local insights. They encourage questions, welcome discussions, and strive to personalize the experience for your group. Whether it's elaborating on Mayan mythology, recommending local eateries, or sharing anecdotes, our guides ensure a dynamic and memorable interaction that goes beyond a standard narration, making your tour truly enriching.

Are there opportunities for swimming on Yucatan Concierge tours, for example in cenotes?

Yes, several Yucatan Concierge tours offer opportunities for swimming, particularly in the beautiful cenotes that are abundant in the region. For instance, our Valladolid & Chichen Itza Private Tour can often include a stop at a cenote for a refreshing swim, depending on your preferences and the itinerary. Please check the specific tour description or inquire with us to confirm if swimming opportunities are available on your chosen tour and what to bring (e.g., swimwear, towel).

What is the typical starting time for Yucatan Concierge tours from Merida?

The typical starting time for Yucatan Concierge tours departing from Merida usually falls in the early morning, often between 7:00 AM and 9:00 AM. This early start allows us to maximize your day, enjoy cooler temperatures at archaeological sites, and avoid some of the midday crowds. Exact departure times will be confirmed upon booking and might vary slightly based on the specific tour, its duration, and the distance to the destination. Private tours offer greater flexibility for start times.

Does Yucatan Concierge use sustainable and environmentally friendly practices?

Yucatan Concierge is committed to responsible tourism and strives to implement sustainable and environmentally friendly practices wherever possible. This includes promoting the use of reef-safe sunscreen, encouraging respectful interaction with wildlife and natural habitats, supporting local communities through fair practices, and minimizing waste. We believe in preserving the stunning natural beauty and cultural heritage of the Yucatan Peninsula for future generations to enjoy, and we educate our guests on how they can contribute to these efforts.

Can I request specific historical or cultural themes for my Merida Private Tour with Yucatan Concierge?

Absolutely! One of the greatest advantages of Yucatan Concierge's Merida Private Tours is the ability to tailor them to your specific interests. If you have a particular fascination with a certain historical period, Mayan culture, colonial architecture, local cuisine, or even particular artists or traditions, please let us know. Our expert guides can then craft the itinerary to focus on these themes, providing a deeply personalized and engaging exploration of Merida tailored to your passions.

What is the maximum weight limit for the Celestun Flamingo Tour boat ride?

While there isn't a strict official maximum weight limit widely publicized for the group boat tours in Celestun, the boats operate under safety regulations to ensure stability. Individual passengers should be able to board and disembark safely. If you have concerns about weight or mobility, it's best to contact Yucatan Concierge directly. For private boat arrangements, there might be more flexibility, but the overall capacity and stability of the vessel are always prioritized for everyone's safety and comfort.

How do I provide feedback about my Yucatan Concierge tour experience?

Yucatan Concierge values your feedback immensely, as it helps us continuously improve our services. You can provide feedback in several ways. After your tour, you may receive an email with a link to a customer satisfaction survey. Alternatively, you can directly email our customer service team, or leave a review on platforms like Google or TripAdvisor. We welcome all comments, suggestions, and testimonials, whether positive or constructive, to ensure we consistently deliver exceptional experiences.

Are there opportunities for shopping for local crafts on Yucatan Concierge tours?

Yes, Yucatan Concierge understands that many travelers enjoy discovering and purchasing authentic local crafts. Many of our tours, especially those visiting towns like Izamal, Valladolid, or Merida, include opportunities to browse local markets or visit artisan workshops where you can find unique handmade items, textiles, pottery, and other souvenirs. Our guides can offer recommendations for reputable shops and advise on fair pricing, allowing you to bring home a piece of Yucatan's rich artistic tradition.

Can Yucatan Concierge help with booking other activities not listed on the website?

Yes, as our name suggests, Yucatan Concierge aims to provide comprehensive assistance beyond our listed tours. If you have specific activities or experiences in mind that are not explicitly detailed on our website, please don't hesitate to contact us. Whether it's a cooking class, a visit to a specific hacienda, a specialized workshop, or a lesser-known attraction, our expert team can often leverage our local network to help you plan and book additional activities to enhance your trip.

What kind of footwear is best for exploring archaeological sites with Yucatan Concierge?

For exploring archaeological sites on Yucatan Concierge tours, such as Chichen Itza, Uxmal, or Ake, the best footwear is highly comfortable, closed-toe walking shoes or sneakers with good traction. The terrain can be uneven, dusty, rocky, and involve climbing stairs. Avoid sandals, high heels, or new shoes that might cause blisters. Your comfort and safety while navigating these ancient wonders are paramount, so choose supportive and sturdy footwear.

Does Yucatan Concierge offer sunrise or sunset tours for Chichen Itza?

Yucatan Concierge offers private tours for Chichen Itza which can provide some flexibility for timing. While a true 'sunrise' entry is typically restricted to special events, we can arrange for very early departures to be among the first to enter the site when it opens, allowing for a quieter and cooler experience. Sunset tours are less common due to site regulations, but we can discuss options for maximizing your visit during optimal light. Please inquire about your specific timing preferences for a private tour.

What is the duration of the Izamal Magic Town & Ake Tour by Yucatan Concierge?

The Izamal Magic Town & Ake Tour by Yucatan Concierge is typically a full-day excursion, designed to give you ample time to explore both locations. Including travel time from Merida, the tour generally lasts between 8 to 9 hours. This allows for comfortable transportation, thorough exploration of the Izamal convent and streets, and a meaningful visit to the Ake archaeological site and hacienda, ensuring a comprehensive and enjoyable experience without feeling rushed.

Are there any cultural etiquette tips I should know for Yucatan Concierge tours?

Yes, Yucatan Concierge encourages guests to be aware of local cultural etiquette. It's polite to use basic Spanish greetings like 'Hola' and 'Gracias.' When visiting churches or sacred sites, modest dress (shoulders and knees covered) is appreciated. Always ask permission before taking photos of individuals. Tipping for good service is customary. Be respectful of local customs, traditions, and the environment. Our guides will also provide insights and answer any questions you have regarding local manners.

What safety precautions are taken for children on Yucatan Concierge tours?

Yucatan Concierge prioritizes the safety of children on all our tours. We use professional, licensed drivers and well-maintained vehicles. For younger children, child seats can be provided upon request and availability, so please inform us in advance. Guides are attentive to group pacing and ensure children's safety at sites, especially near water or uneven terrain. We also provide clear instructions regarding sun protection and hydration. Parents are, of course, responsible for the direct supervision of their children.

How can I contact Yucatan Concierge for urgent matters during my tour?

For urgent matters during your Yucatan Concierge tour, you will be provided with your guide's contact information, as well as an emergency contact number for our main office. These details will be included in your tour confirmation documents. Our team is available to assist during operational hours for any immediate concerns or emergencies that may arise, ensuring you have constant support and peace of mind throughout your experience with us.

Can I arrange a private vehicle with a driver only from Yucatan Concierge?

Yes, Yucatan Concierge can absolutely arrange for a private vehicle with a professional driver only, without a dedicated tour guide, for your transportation needs across the Yucatan Peninsula. This option offers maximum flexibility for travelers who prefer to explore independently but desire comfortable and reliable transportation. Just let us know your itinerary, desired pick-up and drop-off locations, and the duration, and we will provide a quote for this personalized service.

Are there specific health restrictions for participating in Yucatan Concierge tours?

While most Yucatan Concierge tours are accessible to individuals in good general health, certain activities or challenging terrains at archaeological sites may not be suitable for those with severe mobility issues, heart conditions, or other serious health concerns. For example, extensive walking or climbing stairs may be required. We recommend reviewing the physical requirements for each specific tour. If you have any health conditions, please consult your doctor and inform us during booking so we can advise on suitability and potential modifications.

How does Yucatan Concierge handle lost and found items?

Yucatan Concierge takes reasonable steps to assist with lost and found items. If you realize you've left something behind during your tour, please contact us as soon as possible with a detailed description of the item and the tour you were on. Our team will coordinate with your guide and driver to check the vehicle and relevant locations. While we cannot guarantee recovery, we will make every effort to locate and return your lost belongings, though shipping costs would be the responsibility of the owner.

Are there opportunities to learn basic Mayan phrases on Yucatan Concierge tours?

Indeed! Many of Yucatan Concierge's expert guides are proud speakers of the Mayan language (Yucatec Maya) and are often enthusiastic about sharing a few basic phrases with interested guests. It's a wonderful way to connect more deeply with the local culture and history. Don't hesitate to ask your guide during the tour; they'll likely be delighted to teach you some greetings or common words, enriching your immersive experience in the Yucatan Peninsula.

Can I book a multi-day tour package with Yucatan Concierge?

Yes, Yucatan Concierge specializes in creating bespoke, multi-day tour packages, especially through our Tailor-Made Tours service. Whether you envision a few days exploring Merida and its surroundings, an archaeological adventure across several sites, or a blend of culture and relaxation, we can design a comprehensive itinerary for you. We'll assist with transportation, tour planning, and even accommodation recommendations to ensure a seamless and unforgettable multi-day exploration of the Yucatan Peninsula.

What is the policy for rescheduling a Yucatan Concierge tour?

Yucatan Concierge understands that plans can change. For rescheduling requests, our policy typically depends on the proximity to your original tour date and the specific tour booked. If you need to reschedule, please contact us as soon as possible. We will do our best to accommodate your requested new date, subject to availability and any potential rescheduling fees from our suppliers. Early notification gives us the best chance to successfully adjust your booking without additional charges.

Does Yucatan Concierge work with travel agents or tour operators?

Yes, Yucatan Concierge is pleased to collaborate with travel agents and tour operators. We offer commissionable rates and are happy to work directly with your clients to create seamless and memorable travel experiences in the Yucatan Peninsula. We provide reliable service, expert local knowledge, and a range of customizable options to suit diverse client needs. Please contact our partnerships team for more information on our B2B programs and how we can best support your business.

Are there specific attractions within Merida highlighted in the Merida Private Tours by Yucatan Concierge?

Yes, Yucatan Concierge's Merida Private Tours are designed to immerse you in the city's rich tapestry. Specific attractions often highlighted include the historic Plaza Grande (main square) with its impressive Cathedral and Municipal Palace, the beautiful Paseo de Montejo avenue with its grand mansions, local markets like Mercado Lucas de Galvez for an authentic feel, and cultural centers. The beauty of a private tour is that the itinerary can be customized based on your interests, ensuring you see what matters most to you.

Can I get a vegetarian meal option during the Valladolid & Chichen Itza Private Tour if lunch is included?

If your Valladolid & Chichen Itza Private Tour with Yucatan Concierge includes lunch, we can certainly arrange for a vegetarian meal option. It is crucial that you inform us about your dietary preferences or restrictions at the time of booking, or at least 48 hours in advance. This allows us to communicate with the restaurant and ensure they are prepared to serve you a delicious and appropriate meal. Your culinary comfort is important to us.

What is the typical starting point for Yucatan Concierge tours in Merida?

For most of Yucatan Concierge's tours departing from Merida, the typical starting point is convenient pick-up directly from your hotel or accommodation within the city center. This eliminates the need for you to find a meeting point and ensures a seamless start to your day. When you book, please provide your hotel name and address, and we will confirm the exact pick-up time. For private tours, flexibility regarding pick-up locations can often be accommodated outside the main city center as well.

Are there opportunities for birdwatching on the Celestun Flamingo Tour beyond just flamingos?

Yes, absolutely! While flamingos are the star attraction, the Celestun Flamingo Tour by Yucatan Concierge offers fantastic opportunities for birdwatching beyond just them. The Ria Celestun Biosphere Reserve is a haven for over 300 bird species, including a remarkable variety of aquatic and migratory birds. You can often spot pelicans, herons (like the reddish egret), cormorants, frigates, and several species of kingfishers. Your guide will help you identify the diverse avian life during the boat ride, making it a rich experience for bird enthusiasts.

What kind of clothing should I bring for the Izamal Magic Town & Ake Tour?

For the Izamal Magic Town & Ake Tour, comfortable and light clothing is highly recommended due to the warm climate. Given you'll be walking in Izamal and exploring an archaeological site at Ake, comfortable walking shoes are a must. A hat, sunglasses, and sunscreen are essential for sun protection. You might also consider a light scarf or shawl if you plan to enter the convent in Izamal, out of respect. Breathable fabrics like cotton or linen are ideal.

Are there opportunities to interact with local communities on Yucatan Concierge tours?

Yes, Yucatan Concierge prioritizes creating meaningful interactions with local communities whenever possible. While direct interaction varies by tour, our guides often share insights into local life, and some tours may include stops at artisan workshops, small mercados (markets), or local eateries where you can engage with residents. Through our Tailor-Made Tours, we can specifically design experiences focusing on community visits, cooking classes with local families, or participation in cultural events to foster deeper connections.

What is the maximum number of people I can book for a private tour with Yucatan Concierge?

The maximum number of people you can book for a private tour with Yucatan Concierge is quite flexible, as it depends on the size of the vehicle required for your group. We can accommodate everything from a solo traveler or a couple up to larger families or small groups. For larger groups, we would arrange for a spacious van or minibus. Please provide us with your exact group size, and we will ensure the perfect, comfortable, and private transportation and guide are arranged for your customized adventure.

Does Yucatan Concierge offer tours suitable for cruise ship passengers?

Yes, Yucatan Concierge can offer tours suitable for cruise ship passengers, particularly those docking in Progreso, which is a short drive from Merida. We can arrange private tours with customized itineraries and timings to align with your ship's schedule, ensuring you are back on board well before departure. Please provide your cruise ship's arrival and departure times when making an inquiry, and we will work to create an efficient and memorable shore excursion for you to experience the best of Yucatan.

What kind of sun protection do I need for Yucatan Concierge tours?

For all Yucatan Concierge tours, especially those involving outdoor activities or archaeological sites, robust sun protection is crucial due to the strong tropical sun. We highly recommend bringing a wide-brimmed hat, good quality sunglasses, and applying a high-SPF, broad-spectrum sunscreen regularly. For tours involving water, please use reef-safe sunscreen to protect marine ecosystems. Staying hydrated by drinking plenty of water is also a key part of sun protection.

Are there opportunities for unique photo spots on the Tour Uxmal & Kabah by Yucatan Concierge?

Absolutely! The Tour Uxmal & Kabah by Yucatan Concierge offers numerous unique and breathtaking photo opportunities. Uxmal, with its smooth, geometric Puuc architecture and grand scale, provides stunning backdrops at the Pyramid of the Magician and the Nunnery Quadrangle. Kabah's Palace of Masks, adorned with hundreds of representations of Chaac, is an incredibly distinctive and photogenic feature. Our guides can also point out lesser-known angles and help you capture the majestic beauty of these ancient Mayan cities.

Can Yucatan Concierge help organize special events or celebrations during a tour?

Yes, Yucatan Concierge loves helping make your trip extra special! If you're celebrating a birthday, anniversary, proposal, or any other special occasion during your tour, please let us know in advance. Through our Tailor-Made Tours and concierge services, we can assist in organizing unique elements such as a celebratory meal at a special restaurant, a surprise cake, flowers, or a particular activity to mark your event. We strive to create unforgettable moments for our guests.

What Customers Say & Common Questions (100)

How easy is it to coordinate with Yucatan Concierge for trip planning?

Customers like Rajesh M found coordination with Daniella from Yucatan Concierge to be responsive and easy, leading to an enjoyable experience. Many reviews highlight Daniella's professionalism and willingness to plan trips.

Does Yucatan Concierge offer private tours for specific interests?

Yes, customers like John G and Glowsndadark praise Yucatan Concierge for arranging fantastic custom tours. They cater to specific interests like archeology, anthropology, and photography, ensuring a personalized experience.

Are the guides provided by Yucatan Concierge knowledgeable about the history and culture?

Reviews consistently commend Yucatan Concierge guides, such as Hugo Lizama, David, and Jorge, for their incredible knowledge about Mayan culture, history, and local areas. Guests frequently mention the educational aspect of the tours.

Can Yucatan Concierge accommodate large family groups?

Yes, Maythe M's review mentions a lovely time visiting Mayapan and Monasterios route with a family of seventeen, including children and elderly. Will C also had Yucatan Concierge organize a 7-day private tour for a family of eight successfully.

What is the general sentiment regarding customer service with Yucatan Concierge?

The overall sentiment, as seen in reviews from Faye P, TCinSF, and Robert S, is overwhelmingly positive. Customers describe the service as excellent, outstanding, professional, responsive, and friendly from start to finish.

Does Yucatan Concierge assist with car rental, and what is the quality like?

One review from Ana R suggests caution regarding the car rental company they used through Yucatan Concierge, noting it was cheap but implied issues. It's advisable to clarify car rental arrangements or consider alternatives based on this feedback.

How punctual is Yucatan Concierge for pickups and scheduled tours?

Reviews from FAA1996 and BETYVIAJERA highlight that Yucatan Concierge services were always courteous and on time for pickups, including hotel and airport transfers. This indicates a high level of reliability.

Does Yucatan Concierge offer multi-day tours?

Yes, multiple reviews confirm Yucatan Concierge offers multi-day tours. Faye P enjoyed a 5 night / 6 day trip, and Jacob K booked a 3 full-day private tour from Cancun to various sites, showcasing their capability in extended itineraries.

Are the vehicles used by Yucatan Concierge comfortable and clean?

Gabygattas mentions that the van for their tour was very comfortable and clean, indicating that Yucatan Concierge prioritizes guest comfort during transportation.

Can Yucatan Concierge help plan a trip for someone with safety concerns about booking online?

Yes, jzakh specifically mentioned feeling safe planning online with Daniella after asking 'a lot' of questions. This suggests Yucatan Concierge is patient and reassuring for those with initial online booking hesitations.

Are there specific guides that Yucatan Concierge customers recommend?

Several guides receive high praise, including Daniella (coordination/planning), David (birds/Uxmal/Chichen Itza), Fausto (archeology/anthropology), Cesar (waiter if in a resort context), Roberto, Jorge, Miguel (driver), Alicia, Juan Gomez, and Hugo Lizama. Daniella, David, Fausto, and Hugo consistently stand out for tours.

Does Yucatan Concierge offer tours to less common attractions besides popular ones?

Yes, reviews demonstrate this. For example, AndyNewYorkCity created a custom trip to Uxmal and Hacienda Mucuyché featuring a unique cenote. Yvonne Norton L specifically sought a guide knowledgeable about birds, indicating customization beyond mainstream sites.

How quickly does Yucatan Concierge respond to inquiries?

Reviews mention Daniella being 'responsive' and 'professional,' suggesting timely communication. TCinSF specifically contacted them after reading excellent reviews and found Daniella to be professional and responsive.

Is Yucatan Concierge suitable for organizing tours for special events like weddings?

Yes, Sara B, a wedding planner, hired Daniella from Yucatan Concierge to coordinate transportation and tour experiences for a wedding weekend, speaking to their capability in handling larger events.

Do Yucatan Concierge tours include food and dining experiences?

Some reviews explicitly mention dining experiences, such as Hacienda Ochil for lunch (Sarah K) and generally 'rich food' (Ana R). It suggests that dining can be an integrated part of their tour offerings.

What kind of natural attractions can be visited with Yucatan Concierge?

Customers widely report visiting cenotes (including extraordinary ones like Mucuyché and San Ignacio), beaches, and well-maintained vegetation at sites, as mentioned by Gerardo V and Elian Casanueva.

Does Yucatan Concierge provide VIP services?

Javierreza describes their experience as 'VIP service in every sense of the word.' MeliBarrera also mentions the company offers 'VIP services for all attractions,' indicating a focus on personalized and high-end experiences.

Can I book a tour with Yucatan Concierge completely over the phone?

Javierreza states, 'Todo lo hice via telefonica y la coordinacion con Daniel,' indicating that planning and booking with Yucatan Concierge can be done entirely over the phone.

Are Yucatan Concierge guides praised for their ability to make history engaging?

Yes, Ivonne_Pérez notes their guide, Alicia, took them on a 'time travel' journey, making Mayan culture very interesting and educational. Mayragattas also highlights the guide's deep knowledge of history.

Do Yucatan Concierge tours frequently visit archeological sites like Chichen Itza and Uxmal?

Chichen Itza and Uxmal are frequently mentioned destinations. George L, Candice P, and Jacob K all include these iconic sites in their tours with Yucatan Concierge, demonstrating their popularity and expertise in arranging visits there.

What is the quality of the itinerary planning by Yucatan Concierge?

Reviews by Robert S, John G, and Faye P commend Daniella and her team for planning tirelessly, professionally, and for arranging custom, fantastic, and well-organized trips. Customers appreciate the meticulous attention to detail in their itineraries.

Does Yucatan Concierge help travelers discover places beyond common tourist spots?

Andrea B mentions visiting Campeche, Mérida, Izamal, Cancun, and 'many more places,' indicating that Yucatan Concierge specializes in crafting comprehensive itineraries that extend beyond the most frequently visited areas, allowing for a broader exploration of the region.

Are Yucatan Concierge tours appropriate for older travelers?

PVAmigo organized a 6-day tour for a group of 25 'active seniors' with Daniella, praising the well-designed itinerary. This suggests Yucatan Concierge can tailor experiences suitable for various age groups, including older travelers.

Can Yucatan Concierge accommodate requests for bird-watching tours?

Yvonne Norton L specifically commends Yucatan Concierge for providing David Boucup, a guide who knew the area and birds for a successful bird-watching boat trip. This shows their ability to cater to niche interests.

How does Yucatan Concierge handle unforeseen circumstances during a trip?

While not explicitly detailed, the consistent praise for organization, professionalism, and responsiveness (e.g., FAA1996, 'always courteous and on time') suggests they are equipped to handle trip logistics smoothly, which would include managing minor issues effectively.

What kind of hospitality can I expect from Yucatan Concierge staff?

Customer reviews consistently highlight exceptional hospitality. For example, 'enorme sourire et une tres grande amabilite et gentillesse' for Marielle, and Renee P praising Dani and Roberto's 'Knowledge and hospitality' as incomparable.

Does Yucatan Concierge provide transportation from the airport?

Filippo Maria explicitly states that Daniella Barrera, the owner of Yucatan Concierge, came to pick them up at the airport, confirming that airport transfers are part of their service.

Are Yucatan Concierge tours focused only on Merida, or do they cover other areas of Yucatan?

While many reviews mention Merida as a base, customers like Andrea B and Jacob K confirm that Yucatan Concierge organizes trips throughout the entire Yucatan Peninsula, including Campeche, Izamal, Cancun, Tulum, and Valladolid.

Is it possible to customize the duration of tours with Yucatan Concierge?

Yes, customers like AndyNewYorkCity created two custom trips, and Robert S planned a two-person trip with Daniella, indicating flexibility in tour duration and itinerary customization.

What is the feedback on the overall value for money with Yucatan Concierge?

While not explicitly quantified, the overwhelming 5-star reviews and strong recommendations imply high satisfaction with the value. Customers find the 'excellent service,' 'impecable' service, and 'extraordinary' experiences well worth the cost.

How well does Yucatan Concierge integrate local experiences into their tours?

Reviews, particularly those mentioning Izamal as a 'Pueblo Mágico' (BS Tours Mérida, Monica F) and visits to specific haciendas or cenotes (AndyNewYorkCity), suggest a strong integration of authentic local experiences and sites within their itineraries.

Do Yucatan Concierge tours involve interaction with local communities?

The mention of visiting markets like Uman (Sarah K) and engaging with local vendors or artisans, implied by experiences in towns like Izamal, suggests opportunities for interaction with local communities are likely part of their tours.

Are Yucatan Concierge tour guides fluent in multiple languages?

Reviews are primarily in English and Spanish, with some mentions of guides like Juan Gomez speaking 'perfect English.' It's likely they offer guides fluent in the main languages of their clientele.

Does Yucatan Concierge provide services for travel consultants or other professionals?

Yes, KRieserMemorableJour is a travel consultant who worked with Daniella to put tours together for a group of 5 couples, indicating Yucatan Concierge is a trusted partner for other travel professionals.

What are the common tour destinations offered by Yucatan Concierge?

Common tour destinations include Mérida and its surroundings, Izamal, Uxmal, Chichen Itza, cenotes (e.g., Mucuyché, San Ignacio), haciendas (e.g., Hacienda Ochil, Mucuyché), Tulum, Valladolid, Campeche, and the Ruta Puuc sites.

How does Yucatan Concierge cater to groups with varying physical abilities?

Maythe M's review mentions a lovely time with a family of seventeen, including elderly people, suggesting they can adapt tours or provide options suitable for different physical abilities. It's recommended to discuss specific needs during planning.

Is Yucatan Concierge recommended for solo travelers?

While many reviews are from couples or families, the emphasis on custom tours and personalized service by Yucatan Concierge (e.g., Daniella's tailored planning) suggests they could create an equally positive experience for solo travelers.

What kind of safety measures are in place for Yucatan Concierge tours?

Reviews consistently praise professionalism and reliability, which usually translates to good safety practices. However, specific safety protocols are not explicitly detailed in the provided reviews. The overall positive sentiment suggests general safety is not a concern.

Are there any hidden costs or unexpected fees when booking with Yucatan Concierge?

No reviews mention hidden costs or unexpected fees. The consistent praise for professionalism and clear coordination (e.g., 'Everything was easy and enjoyable,' 'perfect organization') suggests transparency in pricing and services.

Does Yucatan Concierge prioritize punctuality for tours and transfers?

Yes, punctuality is frequently highlighted. FAA1996 mentions they were 'always courteous and on time,' and BETYVIAJERA states they were picked up 'muy puntuales' (very punctual), indicating a strong emphasis on timeliness.

Can Yucatan Concierge help with recommendations for restaurants or accommodations?

While reviews focus on tours, the concierge aspect of 'Yucatan Concierge' implies such services are likely. The ease of planning and personalized service suggest they could offer recommendations upon request.

How involved is Daniella Barrera, the owner, in customer interactions?

Daniella Barrera is highly involved, frequently mentioned by name for planning, coordination, and even airport pick-ups (Filippo Maria). She is described as professional, responsive, and personally committed to customer satisfaction.

Are the tours offered by Yucatan Concierge primarily private?

Many reviews explicitly state booking 'private tours' (e.g., Glowsndadark, Will C, Jacob K), and the customization level suggests a strong focus on private or small group tours rather than large public excursions.

Do Yucatan Concierge tour guides provide recommendations during the tour?

The deep knowledge of guides like David and Fausto, combined with the personalized nature of the tours, suggests they would likely offer recommendations for sites, activities, or dining spots based on customer interests during the excursion.

Can Yucatan Concierge arrange tours for tourists staying outside of Merida?

Yes, Sarah K took a day tour from their Airbnb outside Progreso, and Jacob K booked a private tour from Cancun. This confirms Yucatan Concierge provides services for travelers based in various locations.

What is the process for customizing a tour with Yucatan Concierge?

Customers typically contact Daniella, provide a list of desired activities or interests, and she then works tirelessly and patiently to create a personalized itinerary, as described by Robert S and Will C.

Do Yucatan Concierge tours include opportunities for swimming in cenotes?

Yes, many reviews mention visiting and swimming in cenotes. AndyNewYorkCity highlights an 'extraordinary Cenote in the region,' and Jacob K swam in two different cenotes during their tour, confirming this activity is frequently included.

Are Yucatan Concierge tours flexible to last-minute changes?

While not explicitly stated, the high praise for responsiveness and personalized service (e.g., Daniella's active role in planning) suggests a reasonable degree of flexibility for adjustments, though it's best to communicate changes as early as possible.

Is booking with Yucatan Concierge a good option for first-time visitors to Yucatan?

Yes, the comprehensive planning and expert guides make Yucatan Concierge an excellent choice for first-timers. They can help navigate the region and highlight key attractions, as implied by several customers who were new to the area.

What is the typical group size for Yucatan Concierge tours?

Reviews often mention 'private tours' or small groups (e.g., a family of eight, a group of five couples). This indicates Yucatan Concierge specializes in intimate, personalized experiences rather than large bus tours.

Do Yucatan Concierge tours offer a good balance of popular sites and hidden gems?

Yes. Accounts of visiting Chichen Itza and Uxmal alongside unique haciendas, specific cenotes, and bird-watching spots demonstrate that Yucatan Concierge successfully blends well-known attractions with more exclusive or niche experiences.

How skilled are Yucatan Concierge drivers?

FAA1996 noted 'courteous and on time' drivers, and Mentions of 'very comfortable and clean van, chofer muy amable' (gabygattas) imply that Yucatan Concierge employs skilled and friendly drivers who contribute to a positive experience.

Can Yucatan Concierge help organize a road trip throughout the Yucatan Peninsula?

Yes, instaudreyttt mentions being 'just back from a Yucatan road trip organized by Yucatan Concierge.' Also, Andrea B had them 'armado todo mi viaje por la península de Yucatan,' confirming their expertise in planning extensive road trips.

Do Yucatan Concierge tours provide educational experiences for children?

While not directly stated, the emphasis on knowledgeable guides and engaging historical narratives (e.g., Alicia taking guests on a 'time travel' journey) would likely make the tours informative and interesting for children as well.

What is the average duration of a single-day tour with Yucatan Concierge?

Reviews mention 'a few days in Merida' or 'full day trip,' but specific hours are not detailed. Given the range of sites visited, single-day tours appear to be comprehensive, lasting most of the day.

Does Yucatan Concierge provide guidance on entrance fees or extra costs?

No reviews explicitly detail guidance on costs like entrance fees. However, the overall transparency and professionalism noted by customers suggest that such information would be provided during the planning stages.

How does Yucatan Concierge manage logistics for multiple tours and transfers?

Reviews like FAA1996 booking a 'multi day tour and transfers' and praising their service for being 'always courteous and on time' indicate strong logistical capabilities for managing complex itineraries efficiently.

Are Yucatan Concierge tours suitable for photographers?

Yes, Yvonne Norton L, as a photographer, specifically sought a guide knowledgeable about the area and birds, and had an 'Outstanding' experience. This suggests Yucatan Concierge can cater to photographic interests effectively.

What kind of natural scenery can be expected on Yucatan Concierge tours?

Customers like Gerardo V comment on 'very well-kept vegetation' at sites, and mentions of cenotes, beaches, and various landscapes suggest a rich variety of natural scenery is commonly experienced on their tours.

Does Yucatan Concierge coordinate with other local businesses for a seamless experience?

The review mentioning Leda D's positive dining experience at a restaurant implies Yucatan Concierge might integrate services or make recommendations for other local businesses to enhance the overall customer experience.

What kind of feedback do guides receive regarding their personality and demeanor?

Guides are frequently described positively: 'friendly and professional' (robert o), 'incredible source of knowledge' (Richard K), 'increíble atención' (Estrellita A), and 'very helpful, friendly' (mayragattas), indicating a high standard of personality and demeanor.

Can Yucatan Concierge arrange transportation only, without a full tour?

While the focus is on tours, Sara B mentions Yucatan Concierge coordinating 'many transportation and tour experiences,' suggesting they can provide transportation services, potentially even as a standalone offering.

Is it possible to visit more than one major archaeological site in a single day with Yucatan Concierge?

Yes, George L mentions visiting Chichen Itza, Uxmal, and a cenote in a 'few days,' implying that efficient planning by Yucatan Concierge allows for visiting multiple significant sites within a concise timeframe.

Does Yucatan Concierge offer cultural immersion opportunities?

Reviews often highlight educational aspects about Mayan culture and history, and visits to 'Pueblos Mágicos' suggest an emphasis on cultural immersion. Alicia's guide tour at Uxmal is noted for making Mayan culture 'very interesting.'

How does Yucatan Concierge handle bookings for international visitors?

Reviews from various international locations (e.g., 'aliciaSuiza,' 'HawaiiHike,' 'AndyNewYorkCity') imply that Yucatan Concierge is well-equipped to handle bookings and communication with international visitors, including those who may not speak Spanish.

Are Yucatan Concierge tours accessible for people with mobility challenges?

While Maythe M traveled with elderly people, specific accessibility features are not detailed. It is best to communicate any mobility challenges to Yucatan Concierge during the planning phase to ensure appropriate arrangements can be made.

What kind of pre-trip communication can I expect from Yucatan Concierge?

Reviews emphasize responsiveness and transparency during planning. Customers like Rajesh M and jzakh found Daniella responsive and helpful, suggesting thorough pre-trip communication to address concerns and coordinate details.

Does Yucatan Concierge offer tours to pyramid sites where climbing is restricted?

Gerardo V mentions that access to climb pyramids is closed 'para preservar las piramides' (to preserve the pyramids), but that visiting is still worthwhile. Yucatan Concierge certainly includes these sites, adhering to local regulations.

How do Yucatan Concierge guides enhance the discovery of new places?

Guides are praised for sharing 'enorme conocimiento sobre lo' (vast knowledge), with many feeling that their tour guides provide deep insights into the region's history and lesser-known gems, making discovery more enriching.

Does Yucatan Concierge include visits to charming towns or 'Pueblos Mágicos'?

Yes, Izamal, a 'Pueblo Mágico,' is frequently mentioned as a destination (BS Tours Mérida, Ibrahim Pam, Monica F), indicating that Yucatan Concierge regularly includes charming towns in their itineraries.

Can Yucatan Concierge arrange airport pick-up services specifically for guests arriving in Cancun?

Jacob K booked a private tour from Cancun, and Filippo Maria confirms airport pick-ups, so it is highly likely that Yucatan Concierge provides airport transfer services from Cancun, especially for connecting tours.

Are the itineraries crafted by Yucatan Concierge efficient for time-constrained travelers?

George L's review states Daniella put together a great trip that 'hit the highlights of the Yucatan around Merida in the few days that I had,' indicating efficiency for travelers with limited time.

Do Yucatan Concierge tours commonly visit haciendas?

Yes, Hacienda Mucuyché and Hacienda Ochil are specifically mentioned by AndyNewYorkCity and Sarah K, confirming that hacienda visits are a common and appreciated part of Yucatan Concierge tours.

What is the typical booking process for Yucatan Concierge?

The process generally involves contacting Daniella online or by phone, discussing desired destinations and interests, and then working with her to create a customized itinerary, as highlighted by multiple clients.

Does Yucatan Concierge manage tours for corporate groups or large delegations?

AlvaroAG contracted Yucatan Concierge from Guadalajara for a 'group of friends and relatives,' suggesting they are capable of handling medium-to-large group arrangements and maintaining high service standards.

What is the quality of communication during the tour with Yucatan Concierge staff?

The consistent praise for guides being 'friendly and professional' and the overall 'attention excellente' indicates strong, clear, and positive communication from Yucatan Concierge staff throughout the tour.

Does Yucatan Concierge receive repeat business from satisfied customers?

While not explicitly stated, the overwhelming satisfaction and strong recommendations across numerous reviews suggest a high likelihood of repeat business and referrals, as implied by several 'highly recommended' comments.

Can Yucatan Concierge accommodate specific dietary requests or restrictions?

Reviews praise the overall 'rich food' and 'service impecable,' but specific dietary accommodations are not detailed. It would be advisable to discuss any dietary needs with Yucatan Concierge during the planning phase.

How does Yucatan Concierge ensure a memorable experience for customers?

Yucatan Concierge ensures memorable experiences through personalized planning, highly knowledgeable and friendly guides, comfortable transportation, and seamless execution of itineraries, which consistently earn them top ratings and emotional customer testimonials.

What types of cultural sites does Yucatan Concierge include in their itineraries?

Yucatan Concierge itineraries include a wide array of cultural sites, from ancient Mayan archaeological zones like Uxmal and Chichen Itza to colonial cities like Merida and charming towns such as Izamal, offering a rich blend of history.

Does Yucatan Concierge provide comprehensive itineraries that cover multiple regions?

Yes, reviews indicate that Yucatan Concierge provides comprehensive itineraries covering multiple regions. Andrea B mentions a trip covering Campeche, Merida, Izamal, and Cancun within the Yucatan Peninsula, showcasing their extensive regional coverage.

Are Yucatan Concierge tours considered 'luxury' or 'VIP' experiences?

Several reviews explicitly describe their experience as 'VIP service' (javierreza, MeliBarrera), indicating that Yucatan Concierge aims for and delivers a high-end, exclusive, and personalized travel experience.

How are issues or concerns addressed by Yucatan Concierge during a trip?

The positive feedback regarding professionalism and responsiveness (e.g., Daniella working 'tirelessly,' 'everything was simply perfect') implies that any issues that might arise are handled efficiently and proactively by Yucatan Concierge to maintain customer satisfaction.

What is the typical duration of an engagement with Yucatan Concierge for planning?

The planning process varies. Rajesh M booked for 'a few days,' while Robert S and RonPat planned 'two-person' and '8-day' tours respectively, suggesting that engagement durations with Yucatan Concierge are flexible based on the complexity and length of the trip.

Does Yucatan Concierge offer tours that highlight ecological or environmental aspects?

Yvonne Norton L's specific request for a bird-watching guide and positive experience suggests that Yucatan Concierge can cater to ecological interests and provide tours focused on natural environments and wildlife.

Is Yucatan Concierge recommended for those seeking an authentic Yucatan experience?

Yes, the emphasis on local culture, history, and visits to Pueblos Mágicos and haciendas suggests that Yucatan Concierge actively promotes authentic experiences, going beyond superficial tourist attractions.

What kind of support is available from Yucatan Concierge during the trip itself?

Reviews consistently highlight the supportive nature of the team, with guides and drivers like Jorge and Miguel ensuring a 'unique experience' (Ethel D). The 'atención excelente' (Risaglez) suggests constant support throughout the tour.

Does Yucatan Concierge provide detailed pre-trip information about destinations?

The meticulous planning and comprehensive itineraries described by customers like Robert S and RonPat imply that Yucatan Concierge provides ample detailed information about destinations during the trip planning phase.

Are there opportunities for unique activities like boat tours with Yucatan Concierge?

Yes, Yvonne Norton L specifically mentions a 'boat trip' for bird-watching that was successful, indicating that Yucatan Concierge can arrange unique activities beyond standard land-based tours.

How does Yucatan Concierge distinguish itself from other tour operators?

Customers often praise Yucatan Concierge's unparalleled personal service, customized itineraries, highly knowledgeable and amiable guides, and seamless execution, setting them apart as a premium, customer-focused travel planning service.

Are Yucatan Concierge tours suitable for solo female travelers?

While specific reviews from solo female travelers aren't provided, the consistent emphasis on safety, professionalism, and personalized service from Yucatan Concierge would likely make it a reliable and comfortable choice for solo female travelers.

What are the common payment methods accepted by Yucatan Concierge?

Payment methods are not explicitly mentioned in the reviews. It is advisable to directly inquire with Yucatan Concierge about accepted payment options during the booking process.

Does Yucatan Concierge receive positive feedback regarding their post-tour follow-up?

Although direct post-tour follow-up isn't detailed, the overall high customer satisfaction and strong recommendations suggest that customers feel well-cared for from start to finish, potentially including a positive post-tour experience or no issues requiring follow-up.

Can Yucatan Concierge assist with travel insurance recommendations?

The reviews do not provide information regarding travel insurance recommendations. As a comprehensive travel consultant, it's possible they could offer guidance, but it's best to confirm directly with Yucatan Concierge.

How does Yucatan Concierge stay updated on local attractions and conditions?

The consistent delivery of 'expert' guides (e.g., David, Fausto) and constantly evolving personalized itineraries (e.g., 'new Cenote Mucuyché') suggests that Yucatan Concierge staff maintain up-to-date knowledge of local attractions and conditions.

Are Yucatan Concierge tours focused on specific themes, such as Mayan history?

Mayan history and culture are prominent themes, with reviews frequently praising guides for their deep knowledge of archaeological sites and cultural insights, as seen with Alicia at Uxmal, making history engaging.

Does Yucatan Concierge offer value-added services beyond just tours?

The 'concierge' in their name, along with services like airport pick-ups and comprehensive trip planning, indicates that Yucatan Concierge provides value-added services beyond simply booking tours, aiming for a holistic travel experience.

Can Yucatan Concierge provide a blend of relaxation and adventure in their tours?

Customers like jzakh found their trip 'easy and enjoyable,' and descriptions of cenotes, beaches, and rich food, alongside archaeological explorations, suggest that Yucatan Concierge aims to create well-rounded trips that offer both relaxation and adventure.

How does Yucatan Concierge manage potential language barriers for international guests?

The service is praised by both Spanish and English speakers. Juan Gomez was specifically mentioned for speaking 'perfect English,' indicating that Yucatan Concierge provides guides proficient in languages necessary to serve their international clientele effectively.

Are Yucatan Concierge packages all-inclusive?

Reviews do not explicitly state whether packages are all-inclusive. However, the mention of VIP services and detailed planning by Yucatan Concierge suggests a comprehensive package that would be clearly outlined during the booking process.

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Tours & Activities

Celestun Flamingo Tour

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1. Ria Celestun Biosphere Reserve

2. Mangrove Exploration

3. Fishing Port

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Merida Private Tours

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1. Plaza Grande

2. Casa de Montejo

3. Catedral de San Idelfonso

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Tailor-Made Tours

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1. Customizable Itinerary

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Izamal Magic Town & Ake Tour

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Highlights

Itinerary

1. Visit Izamal

2. Explore Ake

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Valladolid & Chichen Itza Private Tour

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Itinerary

1. Visit Chichen Itza

2. Tour Valladolid

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Tour Uxmal & Kabah

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Itinerary

1. Visit Uxmal

2. Explore Kabah

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What do people say about Yucatan Concierge?

Author: rajesh m | Date: 10/8/2025 | Source: tripadvisor | Rating: 5 stars

Author: Ana R | Date: 10/28/2024 | Source: tripadvisor | Rating: 4 stars

Author: Leda D | Date: 6/6/2024 | Source: tripadvisor | Rating: 5 stars

Author: jzakh | Date: 12/8/2023 | Source: tripadvisor | Rating: 5 stars